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Professional Social Work Activities

-- Casework
-- Case Management
-- Group Work
-- Group Therapy
-- Family Therapy
-- Community Organization
-- Administration
-- Research
-- Planning
-- Supervision, and
-- Teaching


This is a social work concept which views the client as part of a larger social and physical environment.

Goals of Social Work Practice

-- To enhance the problem-solving, coping,
and development capacities of people.

-- To link people to resources and opportunities.

-- To promot the effectiveness and humane
operation of systems.

-- To develop and improve social policy.

-- To promote human and community well being.

The Strengths Perspective

The premise of this perspective is to include a client's strengths in the assessment process. A client's strengs and resource are used to help the client resolve his/her problems.

Change Agent

Someone who assists in promoting positive change.

Generalist Social Worker

Equivalent to a general practitioner in medicine and characterized by the possession of a wide range of skills to deal with basic conditions. The knowledge and skills of this type of social worker are transferrable from one setting to another.

The Change Process

This process is used by social workers in working with individuals, families, groups, organizations, and communities.

The Change Process

This process consists of the following components:
-- Engagement
-- Assessment
-- Intervention
-- Evaluation


In this role, the social worker helps individuals or groups to:
-- Identify and clarify their problems
-- Explore resolution strategies
-- Select the appropriate strategy
-- Develop capacity to resolve their own problems


In this role, the social worker links individuals and groups to community resources and services.


This is a directive role in which the social workers acts on behalf of a client or group.


In this role, a social worker seeks institutional change on behalf of a disadvantaged group - to change the social environment to better meet the recognized needs of the individuals or group.


In this role, the social worker intervenes in disputes between parties to help them find compromise.


A social work in this role brings together those in conflict and seeks to find a mutually accepted agreement.


In this role, the social worker provides information and teach adaptive skills.

Professional Practice

Engagement, Assessment, Intervention, and Evaluation are components of:


A term used to describe:
-- collection, organizing and interpretation of
client data
-- assessing client strengths and limitations
-- developing mutually agreed-on interventions
and goals
-- selecting appropriate intervention


A term used to describe:
-- preparation for action with individuals, families,
groups, and organizations
-- use of empathy and other interpersonal skills
-- development of mutually agreed-on focus of
work and outcomes


A term used to describe:
-- initiation of actions to achieve goals
-- implementation of prevention strategies
-- helping clients resolve problems
-- negotiate, mediate, and advocate for clients
-- facilitate transitions and endings


A term used to describe the critical monitoring and analysis of interventions and practice outcomes.

Respect for the Dignity and Uniqueness of the Individual

This social work value means treating each person and unique and worthwhile.


-- Involves teaching clients about the nature of a disorder, including its etiology, progression, consequences, prognosis, treatment, and alternatives.
-- Providing this information could serve to reassure, provide hope that things can change
-- Used in initial/early intervention

Initial Intervention

-- evaluate
-- engage
-- refer
-- explore
-- manage
-- stabilize


This involves placing a client's situation or problem in a new context by defining it as expectable or predictable, rather than pathological.

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