Upgrade to remove ads
Only $2.99/month

Final Quiz 14.1a (RHIT)

Terms in this set (25)

Southwest Health System has numerous semiretired staff. The Human Resources Department has provided training regarding the Age Discrimination in Employment Act (ADEA). They emphasized that it protects employees and applicants beginning at what age?


50
40
70
60
40
---
The Age Discrimination in Employment Act (ADEA) of 1967 protects applicants and workers age 40 and older from job discrimination.
Employee turnover is expensive and stressful on staff and reflects poorly on managers. The best defense against employee dissatisfaction is

weekly departmental meetings.
written policies and procedures.
open and honest communication.
the employee handbook.
open and honest communication
Research has shown that productivity increases with all of the following actions EXCEPT when

it becomes the primary goal of management.

the office environment reengineered.

it is measured.

employees are rewarded for extra output.
the office environment is reengineered
During orientation, a new employee receives the employee handbook. All of the following information about the employee handbook is true, EXCEPT that


it provides policies and procedures developed by management.

a receipt must be documented in writing.

it must be reviewed periodically by legal counsel to avoid legal risk.

it provides a contractual obligation to continued employment.
it provides a contractual obligation to continued employment.
Great Plains Transcription Services has a job opening for a home-based transcriptionist who can transcribe medical and surgical reports. Which of the following types of tests should be administered?


stress
skill
intelligence
personality
skill
---
Testing is a valuable tool often utilized during the employee selection process.
-A skills test should be administered to assess the applicant's skill in transcribing medical and surgical reports. -Keep in mind, transcribing converts speech (dictation) into a written or electronic document; therefore, a personality or personal strengths, stress or how the employee functions under strain, or an intelligence—cognitive function tests would not establish the skill level of the potential hire.
-A skills test will provide evidence of abilities of the candidate such as computer skills, accuracy, spelling, typing dexterity, time management skills, and the likes.
Selena works 40 hours per week at Rio Grande Radiology, which pays time-and-a-half for overtime and double-time for holidays. During the past week, Selena took 6 hours of unpaid personal leave and worked an 8-hour holiday. How many hours will Selena be paid?

42
48
50
34
42
---
Selena took 6 hours unpaid leave (40 - 6 = 34) but worked a holiday at double-time (8 x 2 = 16). Because 8 hours of the holiday are already figured in the workweek, add additional 8 hours for holiday pay. So, 34 + 8 = 42.
Rita Mizner, MBA, RHIA, is director of Information Services for Mt. Sinai Medical Center. She is well respected for a management style that empowers her staff. All of the following are characteristics of effective delegation, EXCEPT


explaining exactly what needs to be done.
agreeing on performance standards.
providing necessary resources.
retaining authority to make key decisions.
retaining authority to make key decisions
After receiving a completed requisition to fill positions within the HIM department, Human Resources can be most effective in recruiting qualified applicants with the assistance of a(n)


employee benefits handbook.
departmental organizational chart.
salary schedule.
current job description.
current job description.
---
Human Resources personnel should be familiar with the job duties outlined in the job description when recruiting employees. Job descriptions should be reviewed and updated before beginning the hiring process
Hannah arrives for work Monday through Friday any time between 7:00 AM and 9:00 AM, is on the job until at least 3:00 PM, and then may leave any time between 3:00 PM and 6:00 PM. Hannah's schedule is an example of


the 8/80 workweek.
variable work schedule.
flextime.
the staggered work hours program.
flextime
--
Flextime is a flexible, alternative work schedule that allows employees to choose their start and end times
Kimberly Wolf wants a Mercedes and the position of vice president of Information Services. She feels that achieving these goals will provide her with a sense of achievement, prestige, and reputation in the eyes of others. At what level of Maslow's hierarchy of needs is she operating?


self-actualization
safety
esteem
basic physiological
esteem
---
The fourth level of Maslow's hierarchy is self-esteem, which includes the need for achievement and respect of others.
You are preparing a training program for specific functional areas of the HIM department (e.g., coding, release of information). Which of the following is the primary factor to consider in developing an effective training program?


cost of training the employees
number of employees to be trained
objectives of each functional area
credentials of the employees
objectives of each functional area
---
Objectives of each functional area. All of these factors should be taken into consideration when developing a training program.
*However, the objectives of the job function must be considered first.
Puget Sound Health System has set hiring goals and taken steps to guarantee equal employment opportunities for members of protected groups (e.g., American Indians, veterans). It is complying with



Minority Hiring Act.
Equal Pay Act.
Affirmative Action.
Civil Rights Act.
Civil Rights Act.
Which of the following employees is exempt under the Fair Labor Standards Act?


an RHIT who manages the Health Information Services department and is involved with planning and decision-making activities 90% of the time

a file clerk who spends 100% of the time on filing activities

an RHIA who performs record analysis and coding 90% of the time and who supervises three employees

the department secretary who spends 100% of her time performing clerical duties for the director of Health Information Services
an RHIT who manages the Health Information Services department and is involved with planning and decision-making activities 90% of the time
Human Resources use a systematic procedure to determine the relative worth of a position to the organization. When this approach is used, compensation for the position is most likely based on


job evaluation.
job survey.
job planning.
job ranking.
job evaluation
Gina is the HIPAA Privacy and Security officer and primary trainer for a regional health system. In determining how a certain department staff position uses health information, she must review the

facility policy and procedure on documentation of training.
facility policy on protecting health information.
position or job description.
past performance evaluations of persons in the position
position or job description
--
A well-written job description includes what and how health information is used in a position.
-The job description would be the most beneficial document to review for choosing appropriate training levels for staff members in different positions.
- Reviewing facility policy and procedure on documentation of training would be of benefit to HR and provide evidence of mandatory training completion, but it would not have any bearing on how staff position uses health information.
-Facility policy on protecting health information is focused at the organizational level, not the departmental level. -Past performance evaluations of persons in the position has no bearing on this situation and would not be advantageous to Gina.
Gary's primary concern is job continuity and adequate health insurance for his large family. What level of Maslow's hierarchy of needs does Gary operate from?


physiological
self-actualization
safety
esteem
safety
--
The second stage of Maslow's hierarchy of needs is safety and security needs of health, employment, and family. Job continuity and adequate health insurance would satisfy this level of need
Trevor is a new document scanning technician. To fulfill your responsibility as a supervisor and to help him learn and complete his work correctly, the best training resource to use would be a(n)


service level agreement.
job description.
job procedure.
organization policies and procedures manual.
job procedure.

---
outline the steps involved in performing a specific task or function, such as document scanning.
Which of the following is NOT an advantage of teams?
Team-based decisions are generally more widely accepted than managerial decisions.
Successful teams have a dominating leader.

Teamwork can enrich jobs and provide a variety in work assignments.
Teams can develop new leaders.
Successful teams have a dominating leader
Which of the following HIPAA components would the general New Employee Orientation training most likely cover?


business associate agreements
job-specific training (e.g., patient's right to amend record)
marketing issues
workstation security
workstation security
--
training would be appropriate for all employees in general orientation training.
When analyzing discipline problems, which of the following should be considered?


the frequency of the problem
the prior performance of the employee in question
all answers apply
the seriousness of the problem
all answers apply
Josh is a new supervisor at a mental health facility. He discovers that Charlotte, one of his employees, has shared her password with a coworker. This action violates policies and procedures and is the first occasion of difficulty with this employee. Disciplinary action should be taken by


waiting for another occurrence to act.

referring the action to Human Resources.

asking for guidance from Human Resources and then acting.

immediately dismissing the employee.
asking for guidance from Human Resources and then acting
---
As a new supervisor, Josh may not be familiar with the facility's policies and procedures regarding disciplinary action. He should consult the Human Resources Department to determine the appropriate course of action.
Use the following statistics from Utah Home Health to calculate the absenteeism rate.

MONTH: JANUARY
Number of employees20
Number of workdays22
Total work days lost25

5.8%
0.568%
5.68%
0.44%
5.68%
---
Worker-days lost during period x 100 / (Avg. number of workers) (Number of days in period) = 25 x 100 / 20 x 22 = 5.68%.
Charles Jones is employed as a regional coding consultant by a corporate hospital chain. In the organization chart, this position would be


not shown, because this function is outsourced.

shown as a staff position.

shown as a line position.

not shown, because it is a consulting position.
shown as a staff position.
---
Although the person in the position is outsourced, the organizational chart would show this position as a staff position.
As manager of release of information, you supervise an employee who has been a correspondence clerk for many years. Her performance has gradually diminished and has become substandard. What method would most likely prove to be "ineffective" in assisting this employee in improving her performance?

delegating special assignments

creating an action plan with the employee

threatening to fire the employee

asking the employee to cross-train with other employees
threatening to fire the employee
The HIPAA Privacy and Security Rule requires that privacy training be documented. What methods of documenting training efforts need to be used?


training content, training dates, and attendee names

retention of training aids and handouts

meeting handouts and minutes

signed confidentiality statements
training content, training dates, and attendee names
YOU MIGHT ALSO LIKE...