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3 Written questions

3 Multiple choice questions

  1. The amount and rate of change in the organization's environment.
  2. A set of four characteristics that influence the success of an organization's design: size, technology, environment, and strategy and goals.
  3. Anything outside the boundaries of an organization.

2 True/False questions

  1. centralizationThe process of deciding how to divide the work in an organization.


  2. differentiationThe degree to which decisions are made at the top of the organization.