Create an account
measures such as ROI and EPS, that are used to evaluate a corporation's or a division's ability to achieve a profitability objective
measure variables that influence future profitability
• Cost per passenger mile (airlines)
• Inventory turnover ratio (retail)
• Customer satisfaction
specify how something is done through policies, rules, standard operating procedures and orders from supervisors; sales quota
Enterprise Risk Management
Management a corporate-wide, integrated process for managing uncertainties that could negatively or positively influence the achievement of objectives
1.Identify the risks using scenario analysis, brainstorming, or performing risk assessments
2.Rank the risks, using some scale of impact and likelihood
3.Measure the risks using some agreed-upon standard
the present value of the anticipated future streams of cash flows from the business plus the value of the company if liquidated
Economic Value Added (EVA)
measures the difference between the pre-strategy and post-strategy values for the business
Market Value Added (MVA)
measures the difference between the market value of a corporation and the capital contributed by shareholders and lenders
• Measures the stock market's estimate of the net present value of a firm's past and expected capital investment projects
Balanced score card
combines financial measures that tell results of actions already taken with operational measures on customer satisfaction, internal processes and the corporation's innovation and improvement activities
• Internal business perspective
• Innovation and learning
Please allow access to your computer’s microphone to use Voice Recording.
Having trouble? Click here for help.
We can’t access your microphone!
Click the icon above to update your browser permissions and try again
Reload the page to try again!Reload
Press Cmd-0 to reset your zoom
Press Ctrl-0 to reset your zoom
It looks like your browser might be zoomed in or out. Your browser needs to be zoomed to a normal size to record audio.
Please upgrade Flash or install Chrome
to use Voice Recording.
For more help, see our troubleshooting page.
Your microphone is muted
For help fixing this issue, see this FAQ.
Star this term
You can study starred terms together