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REC 375 4) Exam 1

Terms in this set (9)

Formal Organizational Structure
Clearly delineates the roles, responsibilities, and communication pathways for each individual in the organization to create an atmosphere conductive to efficient and effective operation. The Skeleton.
3 components of Formal Organizational Structure
1. The organizational structure
2. Policies and procedures- administrative manual
3. Administrative operations
1. The organizational structure
Hierarchical- uses departmentalization and generates an organizational chart that shows a chain of command with a top down structure
Nonhierarchical- developed around a team concept without a stratification of authority
Span of Control
The number of people a manager or administrator can effectively supervise
Unity of Command
The ability of the employees to identify to whom they will be accountable for their job performance. Supervisory personnel should b accountable for the performance of employees under their immediate supervision.
2. Policies and Procedures- Administrative Manual
The repository of official guiding documents of the organization. Might include philosophy statement, mission, vision, organization chart, job descriptions, forms, policies, procedures, and rules and regulations.
3. Administration Operations
Also referred to as 'office management'. Operations include support staff, administrative offices, administrative support services, records management, internal communication
Informal Organizational Structure- Culture
The 'glue that binds and bonds'. The Soul. Develops naturally at all levels of the organization and distinguishes the organization from others. Shared system of values by the individuals within an organization.
Forces that sustain organizational culture
1. The selection process
2. The actions of top management
3. The socialization methods
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