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44 terms

Chapter 11 Types of Business Reports

Final Exam Information
STUDY
PLAY
False
The prefatory parts of long, formal reports are universally standardized, and all parts should be used whenever formality is required
False
Because it guides readers through the report, a table of contents is included as a prefatory part in all reports that are more formal than letter and email reports
True
In some reports situations, it is permissible to combine the contents with the letter of transmittal or executive summary
True
the title fly is the most expendable of all the prefatory pages in a formal report
False
Although useful in books, subtitles to the report title are inappropriate in business reports
False
The five W's and one H (who, what, when, where, why, and how) are essential ingredients of every good report title
True
In a formal report written impersonally (in third person), it is permissible to have a letter of transmittal written personally
True
The table of contents is the report outline in finished form with page numbers
True
In some circumstances, the executive summary may be called synopsis, precis, abstract, or digest
True
Executive summaries can be organized in either direct or indirect order
True
If a long, formal report has been authorized in writing, it is appropriate to include this authorization document in the report
True
One acceptable way to write an executive summary is simply to reduce the report so that it is about 1/8 th its full length but to keep the main points in the same order and proportion
False
Formal reports longer than 18 pages should have an executive summary, those 18 and under should not
True
Because the shorter forms of reports usually concern day-to-day problems that are well known by their readers, they are not likely to need extensive introductions
True
The indirect order might be appropriate for a short report when the writer needs to prepare skeptical readers for his/her recommendations
True
One reason for using personal writing in the shorter, informal reports is that the writers and readers frequently know each other in such instances
True
Personal writing can be appropriate in long, formal reports as well as in short, informal reports
False
In a short report with a direct beginning that presents a conclusion and recommendation, the conclusion and recommendation should not be repeated at the end of the report
Flase
An appendix and bibliography are never included in short reports
False
Letter reports are used primarily for a company's internal communication
False
The maximum acceptable length of a letter report is four pages
True
Email reports may use headings and graphics
True
Email reports sent to readers high in the administration of the organization tend to be formal
True
The majority of reports written in business are routine operational reports
False
Because most businesses need essentially the same types of information to be reported, the culture and nature of a given organization have little influence on the types of routine operational reports it uses
True
Progress reports may include discussions of problems encountered or problems anticipated
True
If possible, a progress report should convey the message that progress has been made
False
Problem-solving reports should always present the proposed solution up front for easy access by the reader
False
Long form audit reports follow a standardized format
True
The short form audit report is a stereotyped statement verifying an accountant's inspection of a firm's financial records
True
Meeting minutes summarize discussion rather than capturing it verbatim
False
The writer usually has to figure out the topics to cover and their order when preparing meeting minutes
False
No matter how many attendees propose ideas during a meeting, the keeper of the minutes should be careful to report all of them
True
Anything may be included in a long report's introduction that will help the reader understand and appreciate the problem
False
It is not appropriate to include a discussion of the origin of the report in the report's introduction
False
You should not reveal in your report any factors that limited the research you did, because doing so would undermine your report's credibility
True
Providing enough background information in your report will sometimes mean including a history of the problem
True
A report that is based on complicated research methodology should describe the methodology in sufficient detail to allow the reader to pass judgement on the work done
False
If numerous secondary sources are used in a investigation, they can be mentioned in the introduction and then listed in detail in a bibliography
True
In a report that uses many specialized terms, it would be appropriate to use a special section in the introduction to define the terms
True
In a report that uses many specialized terms, it would be appropriate to use a special section in the introduction to define the terms
Fasle
The final summary in a report contains more supporting facts than the executive summary (synopsis) that appears in the report's prefatory section
True
In some reports it is logical to reach conclusions in each section and to summarize them in a final section
False
Because all formal reports address some kind of problem, they should all include recommendations at the end