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Terms in this set (44)
You have been asked by Dion Training to build a network-attached storage (NAS) device that will be used exclusively as a file server for the company's internal network. Which of the following should you install to BEST meet the company's needs? (Select 2)
raid 5, gigabit nic
Which of the following cloud computing resources are MOST important when determining the performance of a cloud file-storage synchronization application?
i/o bandwidth
You are configuring a new printer for a small real estate office. There are only 4 computers in the network, and they are all connected to a single 4-port switch/router/cable modem device. There are no additional open ports on the device, and no servers configured within the network. All the computers operate as part of a single workgroup with no domain controller. You need to configure the printer to allow all 4 computers to print to it as long as they are connected to the switch. Which of the following methods would BEST allow the users to print to the printer based on the configuration of this network?
configure it as a shared printer connected to one of the four workstations
A salesman has been traveling to different businesses all day to give a sales presentation. Each time, he was starts up his laptop and logs into Windows to show his PowerPoint presentation to the customer. During his second appointment, his laptop lost power and shut itself off abruptly. He arrives at his third appointment and plugs in his laptop to recharge it. When he powers on his laptop, he sees a very low-resolution version of his normal desktop. He attempts to change the resolution from 800 x 600 to 1920 x 1080 (his normal resolution), but cannot find it in the Display Settings options inside of Windows. Which of the following could be the cause of this error?
corrupted or missing display driver
You have been asked to troubleshoot a digital projector in the home theater in your neighbor's basement. Your neighbor attempted to replace the projector's bulb, but after running for a few minutes, a message appears on the screen, and the projector turns itself off again. Based on these symptoms, what are the two MOST likely causes of the projector continually turning off after just a few minutes of usage with a new bulb?
the bulbs life counter needs to be reset, the cooling fan needs to be cleaned or replaced
Your company's printer is displaying an error of "Replace cartridge 1. Filament is empty." Based on this error, what kind of printer is your company using?
3d
Your home network has a wireless access point (WAP) that allows your smartphone and tablet to connect to your internal network. The WAP is connected to a router and a cable modem in order to provide internet access. There is a coaxial cable that carries the network traffic from the cable modem to the cable company's central office for transmission to and from the internet. Which of the following types of networks would best describe this network configuration between your home network and the internet through your cable modem connection?
wan
You want to play computer-based videos games from anywhere in the world using your laptop or tablet. You heard about a new product called a Shadow PC that is a virtualized Windows 10 Home gaming PC in the cloud. Which of the following best describes thistype of service?
daas
You have just connected an external monitor to a laptop for one of your customers. You now need to configure the laptop to mirror the internal laptop display to this monitor. Which of the following should you do next?
configure the display settings in the operating system
Jason has just returned to his office after vacation and is attempting to access diontraining.com. He receives an error that he cannot connect to the website. He then tries to connect to the company's local intranet server, which he is able to connect to without any issues. Next, he pings the IP address for diontraining.com and gets a successful connection. Finally, he tries to ping diontraining.com by its domain name then he receives an error. Which of the following commands should Jason enter NEXT to try and resolve this issue?
ipconfig/flushdns
Several users from the Sales & Marketing department have called the service desk complaining that they cannot access the internet from their workstations. You arrive at the workstation of one of the salespeople, open the command prompt, and enter the command IPCONFIG. The command returns an IPv4 address of 10.1.2.3, a subnet mask of 255.255.255.0, and a default gateway of 10.1.2.1. You attempt to run the command "ping 8.8.8.8" but get the message "Request timed out" displays four times on the screen. You attempt to ping the IP of the workstation of the salesperson sitting next to this workstation and receive four successful replies from the command. You then try to ping the gateway (10.3.2.1), but again receive the message of "Request timed out" on your screen. Which of the following is MOST likely the problem with the salespeople's internet connectivity?
the router that connects the sales and marketing department to the rest of the company is not functioning properly
You see some fading across your papers when you are printing things using your office's laser printer. It appears that the black is more faded than the colors on your documents. What is the BEST solution to this problem?
replace the toner cartridge in the printer
Your child has broken the RJ-45 port of your laptop by sticking clay into it, and there are no wireless networks available in your office building. The manufacturer of your laptop said they could not replace the port for at least a week. Which of the following would be an appropriate workaround to get your laptop back onto the wired network in your office the quickest?
purchase and use a usb to rj 45 adapter
You just bought a new Virtual Reality headset to use with your computer. To ensure your computer is ready to support the new VR games, which of the following should you install?
a dedicated graphics card
You work for the city's Department of Motor Vehicles (DMV). There are five DMV locations spread out across the city that you have been asked to connect with a network. You have created a list of requirements for this network, including that it must be wired and support at least 1 Gbps of bandwidth. Which of the following network types would MOST likely be used for the DMV to securely connect their internet networks together across the city?
man
You want to create a website for your new technical support business. You decide to purchase an on-demand cloud-based server and install Linux, Apache, and WordPress on it to run your website. Which of the following best describes which type of service you have just purchased?
iaas
You are attempting to troubleshoot a computer for a user. When you attempt to turn on the computer by pressing the power button, the computer turns on, and the fan spins normally. There is no output displayed on the screen from the PCIe x16 video card. You turn off the computer, remove the processor and the memory, and attempt to power on the computer again. During the boot-up sequence, you do not hear any POST beep codes, but the fans still spin normally. Which of the following is the MOST likely cause of his issue?
the power supply wattage is too low for the components in the computer
Which type of internet connection is terminated at a local switching center and then requires a different type of media between the switching center and the end customer?
dsl
A user has reported that their workstation is running slowly. You perform a reboot of their workstation and receive a S.M.A.R.T. error during the boot-up process. Which of the following actions should you perform FIRST?
backup the hard drive
You are setting up a projector and a laptop for use in the conference room for a big presentation. You start up the presentation software and mirror the laptop's display to the project. The image on the screen from the project is flickering intermittently, but the image on the laptop's display is working with no issues. You attempt to change the resolution of the laptop to a lower setting and to a higher setting, but still, the flickering of the projector persists. Which of the following steps should you attempt NEXT?
ensure the display cable is securely connected to both the laptop and the projector
Which of the following is a public IP address?
8.4.2.1
A client is reporting that their workstation is continually crashing when they are using certain applications on their Windows system. The system will simply stop working and display a BSOD error on the screen. Which of the following is the most likely cause of this BSOD error?
failure or corruption of the memory
You have been asked by Dion Training to build a specialized computer that will be used exclusively as a gaming machine for beta testing some new video games they are developing. Which of the following should you install to BEST meet the company's needs? (Select 4)
sound audio card, liquid cooling, dedicated video card with gpu 512 gb ssd
You have been asked to run to the store and purchase a network cable for your boss's new laptop. He tells you that he needs the network cable to be able to support at least 750 Mbps, but he also doesn't want to spend a lot of money. Which of the following network cables should you purchase to meet the high bandwidth and low price requirements?
cat 5e
The video editor at Dion Training has submitted a trouble ticket that states her editing workstation is making a loud clicking noise whenever she is editing videos for an upcoming course. You initially thought the system fans were causing the noise. You have replaced the fans, but the noise continues to be heard when applications are loaded, or the videos are being edited. Which of the following actions should you perform NEXT?
perform a full backup of the hard disk
You are trying to select the best device to install in order to detect an outside attacker who is trying to reach into your internal network. The device should log the event, but it should not take any action to stop it. Which of the following devices would be the BEST for you to select?
ids
Your company is currently using a 5 GHz wireless security system, so your boss has asked you to install a 2.4 GHz wireless network to use for the company's computer network to prevent interference. Which of the following can NOT be installed to provide a 2.4 GHz wireless network?
802.11ac
A client claims that their computer keeps rebooting itself without warning. Which of the following is the BEST action you should take to investigate and troubleshoot this issue?
test the power supply
You just installed a SSD into a laptop to increase the storage speed of the device. Which of the following should you configure to increase the lifespan of the newly installed SSD?
disable regularly scheduled defragmentation of the ssd
Tom is a salesman who is trying to print a 3-page report to the network printer located in the Sales department's office space. He walks over to the printer but doesn't see the pages in the printer's output tray. He checks the on-screen display of the printer, but he doesn't see any errors listed. Tom tries a few more times, but he gets the same results. Frustrated, Tom selects the network printer for the Customer Service department and sends his print job there. He walks over to their offices and finds his 3-page report sitting in that printer's output tray. Tom asks you to help him solve this printing problem. What action should you take FIRST to help solve Tom's problem?
verify that Tom has been sending the document to the correct network's printer queue
You are working at a Managed Service Provider for a large chain of doctor's offices. The company is opening a new office downtown and needs 2 computers to be installed at the front desk to allow customers to self-check-in for their appointments and view/edit their personal contact information. Which of the following type of computers would BEST meet the needs of this doctor's office?
touch screen kiosk
Your laptop currently has a 128 GB SSD installed and currently running out of internal storage space. You want to upgrade the workstation with more internal storage in order to store additional videos, photos, and backups, but you don't want to sacrifice data access speed for increased storage. Which of the following is the BEST storage solution to meet your need to store more data while maintaining fast data access speeds?
1 tb ssd
Which of the following types of connectors are used to terminate a coaxial cable for your cable modem?
rg 6
You are working as part of the server team for an online retail store. Due to the upcoming holidays, your boss is worried that the current servers may not be able to handle the increased demand during a big sale. Which of the following cloud computing concepts can quickly allow services to scale upward during busy periods and scale down during slower periods based on the changing user demand?
rapid elasticity
Which type of internet connection allows for high-speed bi-directional data communication over a hybrid fiber-coaxial (HFC) connection?
cable
You have signed up for a web-based appointment scheduling application to help you manage your new IT technical support business. What type of solution would this be categorized as?
saas
Question 68: IncorrectYou are installing some new hard drives in a legacy Novell NetWare server in a closed IPX network. The hard drive has a 4-bit set of jumpers that must be configured to represent the ID number (0-15) of the device in the storage device chain. Which of the following types of connectors would you use for data transfer with these hard drives?
scsi
As a PC Technician, you are on the road most of the day and use a laptop. When you get back to your office at the end of the day, you want to be able to quickly connect a larger external monitor, keyboard, and mouse to your laptop through a single USB port to perform additional work on the larger screen. Which type of device should you choose to provide all the functionality above?
port replicator
Your company is using a virtual desktop infrastructure (VDI) environment for employees to access their desktop applications. To allow employees access to the VDI environment, the company is installing thin clients in each employee's office. Which THREE of the following tasks must you first complete to install a thin client for a new employee?
connect client to network, install security updates, install necessary applications
Jason's cellphone company allows him to use his smartphone as a wireless hotspot with his laptop when traveling. Jason notices that if he runs a speed test from his smartphone, the cellular connection is 8761 kbps. If he runs the same speed test connection from his laptop that is connected to his cellphone over its wireless hotspot, the speed drops to 243 kbps. Which of the following is the MOST likely cause for the drop in the speed test results?
the wireless hotspot feature is throttling the cellular connection speed
A new laptop manufacturer wants to create the thinnest and lightest laptops in the world. To do this, they need to choose the right technology for their displays. Which technology would allow for the thinnest laptop displays?
oled
Which of the following ports should you block at the firewall if you want to prevent a remote login to a server from occurring?
22
You have connected your laptop to the network using a CAT 5e cable but received an IP address of 169.254.13.52 and cannot connect to www.DionTraining.com. What is most likely the cause of this issue?
dhcp failure
You are building a Gaming PC in order to support a high-end virtual reality headset. The computer needs a high-end processor, lots of RAM, and a dedicated high-end graphics card. This graphics card will be installed in one of your expansion slots on your motherboard. Which of the following motherboard connections will most likely be used to connect the graphics card?
pcie
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