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An advantage over competitors gained by offering consumers greater value, either through lower prices or by providing more benefits that justify higher prices
The process of 1) identifying key competitors, 2) assessing their objectives, strategies, strengths and weaknesses, and reaction patterns, and 3) selecting which competitors to attack or avoid
Competitive marketing strategies
Strategies that strongly position the company against competitors and that give the company the strongest possible strategic advantage
The process of comparing the company's products to those of competitors or leading firms in other industries to find ways to improve quality and performance
Customer value analysis
Analysis conducted to determine what benefits target customers value and how they rate the relative value of various competitors' offers
A runner-up firm that is fighting hard to increase its market share in an industry
A runner-up firm that wants to hold its share in an industry without rocking the boat
A firm that serves small segments that the other firms in an industry overlook or ignore
A company whose moves are mainly based on competitors' actions and reactions
A company that focuses on customer developments in designing its marketing strategies and on delivering superior value to its target customers
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