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MAN Exam 1 Prep questions
Terms in this set (59)
Ryan is the executive general manager of a U.S. multinational and Jacob is a manager in a similar position, but works for another U.S. company that operates only in its home country. In this context, which of the following business functions will be most typically exclusive to Ryan?
Choosing an appropriate mode for entering a particular foreign country
Amanda was a tough manager and made it a regular practice to check up on her staff, looking for cheating on timesheets and people coming back late from lunch. Her employees were often dissatisfied with Amanda since she was a(n) ________ manager.
Aziz immediately halted production at his facility after seeing a report indicating the last batch had a high level of product defects, and restarted work only when the problem was discovered and fixed. Aziz is engaged in which management function?
One way to think of ______ is "the art of getting things done through people."
Christine prefers not to deviate from the practices she has always used as a U.S. manager, even though she is now working at an Asian subsidiary. She has been heard saying that she is "just ensuring the job gets done right." Christine is most likely a(n) ________ manager.
Over her years as a manager, Rose has had a very diverse group of employees; some were very interested in the financial rewards the company offered while others really would prefer extra time off or even to be recognized at the monthly department meetings. Rose should consider the ______ viewpoint of management in this case.
Administrative management is the study of:
how an organizational structure is to be created such that it leads to high efficiency and effectiveness.
Matt has developed a mathematical model for the film distribution company that employs him. The model will help in determining release dates and the desirable number of screens for new movies. This model is an application of
When a manager at a software company is determining whether to hire more full-time programmers or possibly more temporary ones, he is engaged in
Kelly runs a growing business in Birmingham and wants to do more than lead a successful and law-abiding company. She intends to make a difference in her community by helping with issues like poverty and high unemployment. Kelly believes in
corporate social responsibility.
Automobile companies promote different car models in different countries depending on a range of factors such as demographics, local taste, local fuel costs, income levels, traffic congestion, and cultural values. This most likely demonstrates that:
significant differences still exist among national markets.
Which of the following best exemplifies foreign direct investment (FDI)?
Chivalry, a U.S. based phone manufacturing company, has set up its own assembly plant in Japan to cater to the needs of the Asian market
Ethnocentrism among international managers has been linked to
recruitment difficulties for foreign subsidiaries.
Based on the Runaway Trolley scenario discussed in class, if you pull the lever to change tracks thereby killing one person but saving four lives, this means
you subscribe to the utilitarian approach to deciding ethical dilemmas
In considering a large-scale layoff, a manager performs a cost-benefit analysis and determines that profits will be greatest if she proceeds. She is using the ______ approach to guide her decision regarding an ethical dilemma.
On GLOBE dimensions, the U.S. managerial sample scored high on
assertiveness and performance orientation
David is an architect, and the steps he takes in designing and drawing commercial buildings would be considered which part of his organization's system?
a transformation process
A manager's duty to take actions that will benefit the interests of society as well as of the organization is known as
Which of the following forms the base of Carroll's global corporate social responsibility pyramid?
What benefits does the global environment offer organizations?
The global environment provides organizations with several opportunities to increase efficacy and efficiency.
Mary Parker Follett's primary criticism of Taylor's system of scientific management was that:
scientific management did not allow workers to exercise initiative and contribute to the organization.
Which of the following is a form of trade protectionism?
Which of the following is a primary reason that companies expand internationally?
Lower labor costs
Jack is working overseas, and has been asked by a superior to present a government official with a cash payment in order to secure a contract. This makes Jack uncomfortable since he does not feel it is right, yet he worries about upsetting his boss. Jack is facing
an ethical dilemma.
In what way is the task environment similar to the general environment?
They are both a set of forces and conditions that operate beyond an organization's boundaries.
Which of the following is the result of globalization?
Globalization weakens cultural barriers and reduces dissimilarities between nations.
Omar is a human resources manager for a large landscaping and exterior construction company called Northwest Patios. A local news station has just done a story on several dissatisfied customers and their complaints of shoddy work. Omar has had two other media outlets contact him this morning too. Based on research on the effects of such publicity, Omar should expect that
both rates of candidates accepting job offers and employee retention will slide.
Issues like privacy, health and safety, and due process that are described as basic rights are typically tied to which of the following approaches to deciding ethical dilemmas?
Aaron is a manager at a local live music venue. He is developing a new online system for advance ticket sales. Some of the shows have been so popular that tickets sell out quickly and regular patrons have complained that with a slow Internet connection they have no chance to purchase. In an effort to be fair to all prospective customers, Aaron is using what approach to ethical behavior?
The Sarbanes-Oxley Act of 2002 requires that a company's chief executive officer and chief financial officer must comply with which of the following?
Personally certify financial reports.
The American epidemic of obesity among U.S. youth is an example of which external force?
Emma is a highly efficient manager. This implies that she:
minimizes the amount of input resources without compromising quality.
__________ is the practice of a foreign company exporting products abroad at a lower price than the price in the home market or even below the costs of production in order to drive down the price of the domestic product.
Recently, the Chinese government exchanged 212 railway trucks full of mango juice for a passenger jet from a Russian company. The Russian company is involved in
According to Taylor, the production process becomes more efficient with:
an increase in division of labor through specialization.
Which of the following contributed to the lowering of barriers caused by distance and cultural differences?
The development of communication and transportation technology
Which of the following is an example of an internal stakeholder of an organization?
The largest stockholder of the company.
Which of the following factors played an important role in speeding up globalization?
Declining barriers to trade and investment that eased the flow of capital throughout the world
Meredith is a seasoned American manager, currently working in Brazil. She has noticed that some of her management techniques work well in her overseas position, but sometimes she finds it more effective to defer to the practices of her Brazilian counterparts. Meredith can be described as a(n) ______ manager.
The Art Hub makes and sells paintings, sculptures, and small craft items. Its products meet consumer needs, but are often too expensive to buy. Which of the following is most likely to be true with regard to the company?
It has a high level of effectiveness and low level of efficiency.
Hunter is the R&D manager at a technology company. He started a project for a new operating system that has shown evidence of difficulties in implementation. However, Hunter can't admit that his project will not work, and continues to invest his team's time and budget to the project. Finally, the CEO calls Hunter to her office to ask him to ditch the project and to tell him he suffers from ____________ bias.
escalation of commitment
Erin likes working in the banking industry because it has a lot of structure and certainty, and the daily work is routine. Erin probably
has a low tolerance for ambiguity.
Nora is a small-business owner who loves to take risks. She also enjoys going out and meeting customers and potential clients—the social aspect of her job. Nora relies on intuition and discussions with others to acquire information. As an interior decorator, Nora utilizes her imaginative strengths, taking a broad perspective to problem solving, and she likes to consider many options and future possibilities. Nora's decision-making style is best described as
Doreen, a project manager, has been given a limited amount of money to run the new marketing campaign. She was also told that the client wants the campaign ready to roll out in less than two weeks. Doreen is feeling very limited by these constraints and is not sure that it will produce her team's best work. Her supervisor and career mentor, tells Doreen that she is
affected by bounded rationality.
Macon, feels that he constantly confronted with problems. He tries very hard to create alternative solutions and then evaluate them. He often implements the selected solution, but then another problem arises. He begins to express his frustrations by accusing employees of not fully executing the solution as described in his plan. What style of decision making does Macon use?
Which of the following is a negative effect for the United States of global economic interdependency?
Loss of well-paying jobs
Craig is a highly effective manager. This implies that he:
chooses appropriate goals and then achieves them.
Which of the following is an example of an external stakeholder for the department store chain Macy's?
A customer who purchases a mattress at Macy's.
The ________ has had a role in trying to shore up some weaker European countries during the recent financial crisis, including making loans to Greece, Portugal, and Ireland.
Camille runs a consulting business that assists in the hiring process, using a team of psychologists to help companies to better understand their specific jobs and the type of employees that are best suited to fill them. Her business relies on the work of which behavioral theory pioneer?
Customers lined up for hours to be among the first to purchase the new iPad. The excitement for the product would be considered ______ in the system.
One managerial implication of the justice model is that managers should base their decisions on:
whatever promotes a fair distribution of outcomes
A general manager at a department store is giving an important presentation to several departments to engage the whole staff in a new customer retention effort beginning this month. This is an example of
Which of the following does planning involve in an organization?
Developing strategies for how to achieve high performance
Which of the following is a method by which a company can act ethically toward employees and meet their expectations?
By creating an occupational structure that fairly and equitably rewards organizational members for their contributions
Last summer a representative of OSHA, the agency responsible for enforcing health and safety regulations, visited one of Emilio's construction sites and his company, Gutierrez Construction, was fined for several violations. To this company, OSHA represents a ______, part of an organizations' ______.
government regulator; task environment
When Ford was slow to recall vehicles to fix a possible carbon monoxide leak, it was most likely due to ________, because Ford was convinced that the modifications made by police departments were the cause of the problem, not the manufacturing of the vehicle.
Despite your best intentions, it's hard to bring the best evidence to bear on your decisions. Why?
There's too much evidence; and there's not enough good evidence and the side effects outweigh the cure
Gloria, the controller of Luna Pizza, is purchasing several new delivery vehicles. Gloria has numerous work responsibilities, so she has limited time to shop for cars. Because of the time constraints, she cannot make an extensive search for the best alternative, so she looks for cars until she finds a model that is satisfactory. Gloria is following the ________ model.
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