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Etiquette as Ethics

Terms in this set (14)

professional etiquette
the ability, within a place of business, to present yourself such that you make others comfortable around you and are taken seriously
complimentary close
also called a valediction, is an expression used to say farewell, especially a word or phrase used to end a letter or message
courteous
polite, respectful, or considerate in manner.
email etiquette
the behavior that one should use when writing or answering email messages. It is also known as the code of conduct for email communication.
empathize
to understand another person's feelings
etiquette
the code of polite behavior in society or among members of a particular profession or group
ethics
guidelines or rules for behaviors in specific situations or environments
first impression
the initial meeting with another person and the perception created when we meet, which can create and leave a long-lasting positive or negative impact
norms
shared rules of conduct that tell people how to act in specific situations
polite
behavior that is respectful of adult social norms
salutation
a greeting used in a letter or other written or non-written communication
social media etiquette
being polite and respectful to others on social networking sites, both personal and professional.
telephone etiquette
the way you use manners to represent yourself and business to customers via telephone communication, includes interactions with customers, coworkers, or clients, and depends on tone of voice, word choice, listening skills and close
valediction
also called a complimentary close, is an expression used to say farewell, especially a word or phrase used to end a letter or message
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