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39 terms

FTC - Funeral rule

Funeral Rule
STUDY
PLAY
Year/Accounting year
The particular calendar year or other one year period used by funeral provider in keeping financial records for tax or accounting purposes
Unfinished wood box
An unornamented casket made of wood which does not have a fixed interior lining.
Unfair practices
Fail to furnish price information
Tying arrangements
Exists when a seller requires the purchase of unwanted items/services in order to obtain the desired item/service.
Triggering event
The occurrence of situation that requires certain action i.e., the triggering event for giving out the GPL is face-to-face meeting.
Third party merchandise
Funeral goods consumers purchase from a source other than the funeral director
Telephone price disclosure
Funeral provider must give consumers who call accurate information from the price lists and answer questions about offerings and prices with readily available information.
Statement of funeral goods and services selected
an itemized written statement provided for retention to each person who arranges a funeral or other disposition. It must include the goods and services selected and prices paid for each, itemization of cash advance items and total cost.
Services of funeral director and staff
The basic services, not to be included in prices of other categories in Section 453.2(b)(4), that are furnished by a funeral provider in arranging any funeral, such as conducting the arrangements conference, planning the funeral, obtaining necessary permits, and placing obituary notices.
Receiving remains
one of the categories required to be itemized on the GPL (if the funeral provider offers the service). This involves services of the funeral provider after initial services have been provided by another firm at the locale of death. Funeral Rule requires package pricing of this service with a description of the components included.
Person
Any individual,partnership,corporation,association,government or governmental subdivision or agency or other entity
Package pricing/package funerals
Use of a single dollar amount to indentify the charge for a group or bundle of goods and/or service
Outer burial container price list
Printed or typewritten list of outer burial containers normally offered for sale by the funeral provider which do not require special ordering:
Outer burial container
- any container which is designed for placement in the grave around the casket, including, but not limited to containers commonly known as burial vaults, grave boxes, and grave liners.
Non-declinable service fee
Basic services is the only fee which the consumer cannot decline (unless state or local law require otherwise). Funeral provider should recover expenses for services, facilities, or unallocated overhead in this charge.
Memorial service
a ceremony commemorating the deceased without the body present
Mandatory disclosures
Statements required by the FTC rule which cannot be modified or edited and must appear in a clear and conspicuous manner.
Itemization
the method of price quotation by which each unit of service and/or merchandise is priced separately.
Immediate burial
a disposition of human remains by burial, without formal viewing, visitation, or ceremony with the body present, except for a graveside service.
Graveside service
Ceremony commemorating the deceased at place of final disposition (also see Committal Service FD Glossary)
General price list
A printed or typewritten list of goods and services offered for sale by a funeral provider with retail prices
Funeral services
any services which may be used to: 1) care for and prepare decease human bodies for burial, cremation or other final disposition; and 2) arrange, supervise, or conduct the funeral ceremony or the final disposition of deceased human bodies.
Funeral provider
any person, partnership, or corporation that sells or offers to sell funeral goods and funeral services to the public.
Funeral goods
the goods which are sold or offered for sale directly to the public for use in connection with funeral services.
Funeral ceremony
A service commemorating the deceased with the body present. (FTC definition. See also Funeral Service.)
Free item
None of the 16 items required to be on the GPL can be listed as free or no charge. Items not required can be listed as free
Forwarding of remains
One of the categories required to be itemized on the GPL (if the funeral provider offers the service). This involves services of the funeral provider in the locale where death occurs and preparation for transfer to another funeral provider as selected by the family (consumer). Funeral Rule required package pricing of this service with a description of the components included.
Federal Trade Commission
An agency of federal government created in 1914 to promote free and fair competition by prevention if trade restraints, price fixing, false advertising, and other unfair methods of competition
Exigent circumstances
Situation requiring immediate action or urgency:
Effective date
Date that specific price list was put in to use
Direct cremation
A disposition of human remains by cremation, without formal viewing, visitation, or ceremony with the body present.
Crematory
Any person,partnership or corporation that performs cremation and sells funeral goods
Cremation
A heating process which incinerates human remains
Casket price list
A printed or typewritten list of the casket and alternative containers normally offered for sale by the funeral provider which do not require special ordering
Casket handling fees
Charge, fee or surcharge applied to consumers who purchase their casket elsewhere (from a source other than the price list/funeral provider).
Casket
a rigid container which is designed for the encasement of human remains and which is usually constructed of wood, metal, fiberglass, plastic, or like material, and ornamented and lined with fabric. (FTC definition)
Cash advance items
Any item of service or merchandise described to a purchaser as a "cash advance," "accommodation," "cash disbursement," or similar term. A cash advance item is also any item obtained from a third party and paid for by the funeral provider on the purchaser's behalf. Cash advance items may include, but are not limited to: cemetery or crematory services; pallbearers; public transportation; clergy honoria; flowers; musicians or singers; nurses; obituary notices; gratuities; and death certificates.
Alternative price lists
Price lists which may be prepared for use in certain limited situations such as children/infants, for government agencies to provide for indigent persons, for agreements with religious groups, burial or memorial societies for members of their group.
Alternative container
an unfinished wood box or other non-metal receptacle or enclosure, without ornamentation or a fixed interior lining, which is designed for the encasement of human remains and which is made of fiberboard, pressed-wood, composition materials (with or without an outside covering) or like materials.