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MGT 331 Essay
Terms in this set (40)
the process of determining an organizations desired future position and the best means of getting there. Example: defining goals, setting specific performance objectives.
creating work structures and work systems. The process of designing jobs, grouping jobs into units such as teams, departments or divisions, and establishing patterns of authority between jobs.
The process of getting the organization members to work together toward the organizations goals. Getting people to do their work, motivating and inspiring.
Monitoring and correcting the actions of the organization and its members to keep them directed toward their goal.
Openness to experience
being imaginative, curious, broad minded, require creativity, and innovation. If you are high in this, product design or fine arts is best.
Being responsible, dependable, persistent, self discipline. Is universal because best in all jobs to be high in this. Strongest relationship with job performance
Being outgoing, sociable, assertive, seek company of others. Introverts are low-key, quiet, less open to meeting others. Extraversion: social work, teaching. Introversion: accounting, truck driver.
Ability to get along with others, being good-natured, trusting, and corporate, gentle. Low in agreeableness you are cold. Social work is good for high in agreeableness. Should be less agreeable in management jobs.
Neuroticism( aka emotional stability)
anxious, irritable, aggressive, temperamental, moody. High in this you are anxious. Low-secured, relaxed. universal because best to be emotionally stable.
Five personality traits
sometimes best to be high in some traits some times best to be low.
reflects the beliefs, opinions, knowledge, or information a person possesses about something. Perceptions of truth and reality.
specific feeling toward something
intention to behave in a certain way based on your specific feelings or attitudes. What we do or say as a result of our attitude.
How does the three components of attitudes affect one another?
Cognition influences affects, while affects influences intended behavior. For example cognition within a job would be my job lacks responsibility while the affect aspect would be I dont like my job and the intended behavior would be im going to quit my job.
job description or "in role" why organization hired you. A professor would do research
Organizational citizenship behaviors
voluntary or extra role, employees perform to help others. mentor new employees, go outside core job duties. Professor having office hours for students not in their class.
Dysfunctional behaviors: Absenteeism
voluntary vs involuntary. An employee has an unsheduled absence off work, call in sick. costly to organization. Professor absent from work because sick, unfortunate but it happens. Student skipping class doesn't count.
Dysfunctional behaviors: Turnover
Good vs Bad. employee leaves an organization or quits, very costly because job is vacant. Bad turnover equals organization loses good employee. Good equals organization loses bad employee.
Personal growth and fulfillment. top of the pyramid because the most abstract and its a higher need.
achievement, status, responsibility, reputation.
Belongingness and love needs
family, affection, relationship, work group
protection, security, order, law, limits, stability
Biological and physiological need
basic life needs: air, food, drink, shelter, warmth, sex, sleep
This theory states some needs are more important than others. Safety needs must be satisfied before belongingness needs activate. Self actualization needs can never be satisfied, so we are always motivated by something.
satisfaction. (content) achievement, recognition, work itself.
Hygience Factors (Job context)
dissatisfaction. when hygiene factors are low. work conditions, organizational policies, quality of supervision.
perceived probability of effort yielding acceptable performance
perceived probability of performance leading to outcomes
perceived relative value or attractiveness of the outcomes. Positive valence equals money
How does the expectancy theory work?
If you think you are a bad test taker, you have a Loe expectancy which equal a low instrumentality of a low grade.
Motivation is high
when expectancy and instrumentality are high and valence is strongly positive.
difficult goal are more likely to lead to higher performance than are less difficult ones.
Specific goals are more likely to lead to higher performance than are no goals or vague or very general ones. (do your best goals)
goals are most likely to lead to higher performance when people have the abilities and the feelingg of self-efficacy required to accomplish the goal.
or knowledge of results, lets people know where they stand in reference to a goal.
Goal acceptance and goal commitment
Goals are most likely to motivate people to higher performance when there is goal acceptance and goal commitment. Participating in the goal setting process helps build acceptance and commitment
Compressed work schedule
any scheduling of work that allows a full-time job (40 hours) to be completed in fewer than the standard five days. (4, 10 hour days). Advantages: For workers: added leisure time. Disadvantage: for worker increase fatigue and family adjustment problems.
Flexible work schedule
"flextime", gives individuals a daily choice in the timing of their work commitments. come early, leave early. have to be there maybe from 2-4 but then can go as they please. Advantage: shorter commuting time because can avoid rush hour. Disadvantages: difficult to schedule meetings as an organization.
temporary: an employee is classified as temporary and works less than the standard 40 hour week. seasonal. Permanent: an employee is classified as permanent member of the workforce and works less than the standard 40 hour week. Advantages: appeals to people that dont want to supplement other jobs or do not want full time work. Disadvantage: failure to qualify for benefits, added stress.
Telocomutting (flex place)
working offsite at least part of the time, typically from home, use computers and advanced communication linkages with the office. Flex place not flex time. Still have to work at a certain time. Advantages: flexibility, comforts of home. Disadvantages: isolation from coworkers , decreased identification with work team.
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