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Unit 6: Leadership and Teamwork
Terms in this set (36)
"a process whereby an individual influences a group of individuals to achieve a common goal."
an individual who has a certain amount of authority to make decisions due to their position in the organization; a leader may be a boss, but a boss may not be a leader
"Great Man" theories
argue that leaders r born to lead and that they have particular characteristics which allow them to influence history; mystical explanation
argues that leaders have particular characteristics that make them more suited to leadership than individuals without these characteristics; doesnt address leaders w/o these characteristics
argue that leaders are made, not born; leaders learn skills and information and associate them to a leadership behaviors
Situational leadership theories
argue that external factors help determine the best course of action for a leader
argues that a leader's ability to lead is contingent on factors such as the leader's style of leadership and the followers' capabilities
argues that the ideal leadership style in a given situation depends on the input of others.
Management or transactional theories
argue that leadership can effectively use a system of rewards and punishments to encourage team members.
relationship or transformational theories
emphasize the connections between leaders and their followers or teams
those who inspire people to follow them; they have a vision and a passion for what they are trying to accomplish
a group of people who are working together to accomplish a common goal.
clear purpose (team trait)
the main goal of a team that relates not only to patients but also to the team's place in an organization.
communication (team trait)
all team members feel comfortable sharing their ideas and have the reassurance that their ideas will be considered and valued
cohesion (team trait)
have a commitment to each other and a shared sense of pride and accomplishment in what is achieved by the team
mutual respect (team trait)
team members to be open to the talents, skills, and beliefs of each person.
strong leadership (team trait)
strong leaders bring together the team and give them a common goal and vision.
practice communication and activities that strengthen their relationships to each other and common commitment toward their goal
a leader not only have to communicate in a variety of positive ways with team members, but they also have to encourage that same communication between team members.
ground rules (team-building)
set by leaders and may be specific procedural rules, or they may be more general, such as all team members should communicate any concerns that they have with the team's leader
leaders can watch the ways in which team members work together and accomplish tasks, and build on the existing strengths in these interactions.
acknowledging the accomplishments of each team member as well as through encouraging team members to share their ideas and concerns
each member of the team should have some responsibilities within the team that make each individual a vital part of reaching the overall goal.
leaders and team members can discuss challenges and victories together as a group
one on one
understanding each other's strengths and weaknesses
team leaders resolves conflicts
leaders with competitive styles also can stand firm on their decisions when the decision is an unpopular one.
leaders meet the needs of all team members
leaders want all members to give up something in the compromise
leaders give up different points in order to make others happy.
leaders accept a decision with which they don't agree or delegate controversial decisions so that they don't hurt anyone else's feelings.
direct approach (conflict resolution)
the leader tackles the conflict directly and objectively
enforcement of team rules (conflict resolution)
typically used when one or more team members are not following the rules set up for the team
bargaining (conflict res.)
the leader can help the two individuals come to a compromise, with both sides experiencing some give and take
de-emphasis (conflict res.)
the leader helps team members focus on the areas of agreement and de-emphasize the areas on which they do not agree
retreat (conflict res.)
avoiding the issue or finding a way to work around the problem, the issue may take care of itself
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