26 terms

Fundamentals of MIS

online transaction processing
systems each transactions is processed immediately
processing systems capture facts about basic business operations of the organization facts without which orders cannot be shipped customers cannot be invoiced and employees and suppliers cannot be paid
Because firms must ensure the reliable operation of TPS they must also engage in disaster recovery
RFID tags
many companies use to shorten order processing time and improve inventory accuracy
European Community Directive
95/96 EC of 1998 requires that any company doing business withing the borders of the 25 European Union members nations protect the privacy of customers
is an ERP software vendor
Dynamics AX 4.0
Microsoft is the software vendor for
Data manipulation
is the process of performing calculations and other data transformations related to business transactions
Delphi approach
is a decision making approach in which group decision makers are geographically dispersed throughout the country or the world
is a GSS alternative that is used when the decision frequency is low and the location of group members is distant
Drill-down reports
provide increasingly detailed data about a situation
intelligent agent
consists of programs and knowledge base used to perform a specific task for
inference engine
the overall purpose is to seek information and relationships from the knowledge base and to provide answers, predictions, and suggestions the way a human expert would
Backward chaining
is the process of starting with conclusions and working backward to the supporting facts
Project deadline
is the date the entire project is to be completed
critical path
the consists of all activities that if delayed would delay the project
Logical design
is used to describe the functional requirements of a system
Open shops
are IS departments in which people, such as programmers and systems analysts, are allowed to run the computers
Group consensus
a decision making group is appointed and given the responsibility
Benchmark test
is an examination that compares computer systems operating under the same conditions
Systems implementation
is a stage of systems development that includes hardware acquistion, software acquisition or development, user preparation, hiring and training of personnel, site and data prepartation, installation, testing start-up and user acceptance
Decision structure
is a programming structure that allows the computer to branch, depending on certain conditions
Site preparation
the preparation of the location of a new system
knowledge workers
are people who use discreminate knowledge
Shipment execution
order processing system the input is a pick list and data entered by warehouse operations personnel as they fill the order
Key indicator report
report summarizes the previous days activities and is usually available at the beginning of each workday