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Nontherapeutic Communication Techniques
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Giving Premature Advice
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Assumes the nurse knows best and the patient can't think for self. Inhibits problem solving and fosters dependency.
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Mental Health
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Terms in this set (9)
Giving Premature Advice
Assumes the nurse knows best and the patient can't think for self. Inhibits problem solving and fosters dependency.
Minimizing Feelings
Indicates that the nurse is unable to understand or empathize with the patient. Here the patient's feelings or experiences are being belittled, which can cause the patient to feel small or insignificant.
Falsely Reassuring
Underrates a person's feelings and belittles a person's concerns. May cause the patient to stop sharing feelings if the patient thinks he or she will be ridiculed or not taken seriously.
Making Value Judgements
Prevents problem solving. Can make the patient feel guilty, angry, misunderstood, not supported, or anxious to leave.
Asking 'Why' Questions
Implies criticism; often has the effect of making the patient feel defensive.