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Workplace Violence - City of LA
Terms in this set (12)
Reports of workplace violence are...
taken seriously and will be investigated promptly and thoroughly.
T or F: Only physical violence is punishable.
False: Any form of violence or threat of violence - whether actual or reasonably perceived - involving a City employee or occurring in the workplace must be reported.
T or F: Workplace violence can be committed by a City employee, a contractor, a customer, or a member of the public.
True: Such behavior must be reported whether it is committed by another City employee, a contractor, a customer, or member of the public.
Workplace violence is reported to...
A Supervisor, manager, or the department's personnel office.
T or F: The City is only able to protect employees if threats are made on City property.
False: In all cases where violent behavior or a credible threat of violent behavior is directed at a City employee, the City will take appropriate legal action and/or other steps necessary to help protect the employee and/or the employee's family members.
T or F: Employees must report the existence of any restraining order that covers the employee at the workplace or any potential nonwork-related situation that could likely result in violence in the work place.
False: An employee should also report the existence of any restraining order that covers the employee at the workplace or any potentially violent nonwork-related situation that could likely result in violence in the workplace.
Who is responsible for developing, implementing, evaluating, and modifying the department's workplace violence prevention program?
The Workplace Violence Prevention Coordinator (identified by each City department)
T or F: A City department should appoint a clerical staff position to oversee the department's workplace violence prevention program.
F: The department's personnel officer or a senior manager with the authority to implement policies on a department-wide basis should be identified as the Workplace Violence Prevention Coordinator.
The Coordinator may seek technical assistance from members of the ______________, ______________, and ______________ to identify and implement the elements of an effective prevention program.
The Coordinator may seek technical assistance from members of the City's Threat Assessment Team, Department of General Services Security Services and employee organizations to identify and implement the elements of an effective prevention program.
T or F: Making employees aware of Employee Assistance Programs (EAP) qualifies as a part of Workplace Violence Prevention Training.
True: General workplace violence prevention training may include, but not be limited to: awareness of the City's Workplace Violence Policy, methods for defusing hostile or potentially threatening situations, awareness of basic behavioral indicators that could lead to violent acts, communications procedures for reporting potentially violent situations or individuals, methods for assessing security in the workplace and awareness of Employee Assistance Programs.
______________ are the best source of information on potentially violent situations or individuals in the workplace.
Employees are the best source of information on potentially violent situations or individuals in the workplace.
T or F: There are two types of Threat Assessment Teams established.
True: City's Threat Assessment Team and Department Threat Assessment Team
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