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FOB Chapter 9 Test Review
Terms in this set (45)
acquiring, maintaining, and developing human resources
The three activities of human resources management
Age Discrimination in Employment Act
Required retirement before age 70 was outlawed in this act
The most humane method of reducing the size of a firm's workforce whereby which is the normal reduction in the workforce that occurs when employees leave the firm and those positions are not replaced
when an employer offers select employees a voluntary severance package
Classroom teaching and lectures
training/development method in which instructors will present the concepts of the job through a variety of techniques
form of compensation in which a payment is a percentage of sales revenue
It seeks equal compensation for similar jobs.
The reward employees receive for their labor.
Conferences and seminars
training/development method in which experts and employees come together to discuss problems, new ideas and exchange information
Diversity training programs
term used to describe a process of "recruiting minorities, training minorities to be managers, training managers to view diversity positively, and teaching English as a second language"
the practice of leaving employment before the statutory age 65 years old
training/development method in which participants train by watching videos of lectures, how to do guides, play games that simulate the job situation or take online quizzes to demonstrate their knowledge of the job
The process for teaching employees to do their jobs more efficiently.
Attempting to attract job applicants from outside an organization
Recruiting on college campuses and recruiting at union hiring halls are examples of
the involuntary dismissal of an employee from a job
flexible benefit plan
Employees may choose from a variety of benefit options in order to have their plan meet their individual needs.
form of compensation in which a specific amount of money paid for each hour of work
human resource manager
the type of manager who's responsible for developing an organization's compensation system, hiring employees, recommending promotions, etc.
human resources planning
the idea of determining a firm's future human resources needs by developing the overall strategic plan in relation to how many employees will be needed, forecasting future demand, forecasting future supply within the firm, and matching supply with demand.
An organization's most important resource
Improving employees' skills and expanding their capabilities
a way to describe employee-development training.
An addition to wages, salary, or commissions, these payments are rewards for outstanding job performance.
Considering present employees as applicants for available positions
the systematic procedure for studying jobs to determine their various elements, tasks and requirements
job analysis, recruiting, selection, and orientation
The activities involved in the acquisition of human resources
a list of the elements that make up a particular job, the duties to be performed, working conditions, responsibilities, and the necessary tools/equipment
The list of the qualifications required to perform a particular job, such as certain skills, abilities, education, and experience.
one of the methods used for employee evaluations when each employee is rated on the degree to which the statement applies
the act of an employer suspending worker, either temporarily or permanently, for reasons other than an employee's actual performance
Lump-sum salary increase
form of compensation in which an entire pay raise taken in one lump sum
training/development method in which the trainee learns by doing the work as they are being supervised by an experienced employee
An employee's work performance is evaluated.
form of compensation in which there is a distribution of a percentage of a firm's profit among its employees
the distribution of a percentage of a firm's profit among its employees
One of the steps to acquiring employees, when potential applicants are made aware of available positions.
a list of key personnel and their possible replacements within a firm
A one-page summary of an applicant's qualifications for a potential job
training/development method in which participants act out others' work roles in order to better understand them
form of compensation in which a specific amount of money paid for an employee's work during a set calendar period, regardless of the actual number of hours worked
training in which the trainee will perform the work situation in a simulated separate area so that learning takes place away from the day to day pressures of work
a computerized data bank containing information on the skills and experience of all present employee
The starting point for human resources planning is the firm's overall ___.
Title VII of the Civil Rights Act of 1964
forbids organizations with 15 or more employees to discriminate in employee selection and retention on the basis of sex, race, color, religion, or national origin.
a collection of data on prevailing wage rates within an industry or geographic area
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