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ISM 3004 EXAM 1 - part 2
Terms in this set (35)
What is disruption?
To cause something to be unable to continue in the normal way. To interrupt the normal progress or activity of something
massive open online course
Be able to define the term "share economy" and give an example.
Situation where asset owners can use digital clearing houses to capitalize unused capacity of things they already have, and consumers rent from their peers rather than renting or buying from a company. AIRBNB, UBER
How does IT bring asset owners and consumers together in the share economy
Companies like AIRBNB to create digital clearing houses to bring owners and consumers together to rent from peers instead of traditional rental companies.
who is the tech pioneer who proposed Moore's Law?
Be able to explain what Moore's Law says.
The number of transistors incorporated in a chip will approximately double every 24 months. TWICE TRANSITORS, SAME SPACE, SAME PRICE
Be able to define and explain the term "Digital Workplace."
It is a business strategy to boost employee engagement and agility through a more consumerized work environment.
What is Digital Workplace's goal?
Boosting employee engagement and agility
How does Digital workplace accomplish that goal?
More conzumerized work environment.
What is meant by a consumerized work environment?
Organization-centric. Everybody has at least 1 laptop and everybody has cell phones. Consumer tools could be use at work, faster, easier to use with features and more up to date. We can be immediately productive with them at work avoiding learning. User making more shots choosing technology.
Define engaged employees
Engaged employees are involved and enthusiastic, emotionally invested and connected, commit their time and energy.
Define not engaged employees
Not engaged employees don't care, do the bare minimum required, doesn't bring into organizations mission value or goals.
Define actively disengaged employees
Actively disengaged create toxic environment, vocal, spread poisonous attitude to their co-workers.
Fact about engagement
Engagement is not the same as _satisfied___ or _happy___.
Why is engagement important to organizations? To employees?
Engaged employees are more productive, better service and because of that there are happy customers which brings business to company. They make more money. It is a chain.
How common is engagement among US workers? Worldwide?
17%more productive and 21% more profitable.
US WORKERS- only 33%
Be able to define and explain the term "Digital Dexterity."
The ability and desire of the workforce to use existing and emerging technology for better busines outcomes.
Be able to explain the Legos metaphor
It is not about who has the best Legos because they are all the same Legos. However, it is about who can build Legos to survive and thrive.
(people we work with) it is organizing the work we do. It allows manager to quickly assemble employees into teams for projects, using internal and external employees.SHORT TERM CONTRACT
Why might employees like the Gig Economy?
They will bring in employees for a project rather than hire them full time. Use employees that have skills needed for short period of time.
How can the Gig Economy benefit employers?
Working only on projects you care about for a short them. Working for yourselves
What kind of tasks can an RPA system perform?
Use artificial intelligence to do routine business tasks. They make routine decisions based on the day it comes. They can work in customer service, inquiries. IT SAVES THEM. A lot of money.
How do organizations benefit from RPA system perform? How is it claimed that employees benefit?
They use RPA to do boring work quickly and cheaply. Human employees have time to exercise creativity and do engaging/challenging work
the person who checks out latest apps. Able to find and use new apps and combine them with exiting apps in innovative ways.
able to find employee data and use that data to inform any business situation
Citizen data scientist
take date maven idea to the next level and combining curiosity and sophisticated tools to find hidden information
regular employee, who is writing those apps that corporate IT will never create.
what's the percentage of growth in tech skills?
there was a __60__% growth in the tech skills required for non-IT jobs. Also, _80___% of the CEOs that Gartner surveyed think that digital dexterity should be a key requirement when hiring new employees.
What does it mean that tech skills have a "half-life"? What's the solution to this problem?
It means that half-life of knowledge is very short. Things we learn are superseded by new info in a year or so. Digital dexterity is critical for thriving in work place. Learn how to learn. With persistent change, we need to become lifetime learners. BE CURIOUS/CREATIVE
Using the Gartner Hype Cycle
The goal of that chart is to help us leaders in organizations to determine whether or not to invest in a new technology.
The green boxes in Gartner Hype Cycle
The green boxes at the top left are likely to have a huge impact in the very near future; if your competitors get into those technologies now and you don't, that could put you at a real disadvantage. It'd be wise to get into those technologies now or very soon.
The orange boxed in Gartner Hype Cycle
The orange boxes at the bottom right represent a technology that really won't make much of a difference and that won't be ready for use for many years; there are probably much better places to do major work right now.
Define Artificial Intelligence
the RoboBoss would use AI to process all of that instrumentation data to evaluate the performance of the employees.
the idea that our IT systems can collect huge amounts of data about what employees do. For example, when did you login and logout? When did you use different pieces of software, and which ones, and for how long? How many emails did you read or send?
what technologies "enable" a roboboss?
AI & instrumentation
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