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Practice Test B
Terms in this set (36)
Wholesale food distribution operates in a __________ environment while Apple and Motorola operate in a __________ environment.
According to __________ theory, companies go through long periods of stability and short revolutionary periods of fundamental change.
What is an example of an industry that competes in a dynamic environment?
__________ is a business considered simple with few environmental changes.
The chocolate industry is experiencing ______________.
resource scarcity and insufficient farming capabilities
Business confidence indices are about confidence in______________.
future business growth
Your customer base, the companies from which you get materials and laws that affect your industry are aspects of __________.
Which of the following is NOT one of the four components of the general environment?
All of the above are components of the general environment
Customer gender, age, and tastes are part of the __________ component of the environment.
As part of the Family Medical Leave Act, employees who have been on the job for a year or more are entitled to __________ weeks of unpaid leave for illness or caretaking.
If an employee is sexually harassed by a customer the employer is potentially liable.
Your text lists the components of a company's specific environment to include _____?
customer and competitor
Listen 360 addresses __________.
reactive customer monitoring
Listen 360 __________.
helps a company monitor customer satisfaction, sends companies a report detailing what customers were unhappy with, and sends companies a voice of the customer report
_______________ is an example of proactive monitoring of customers.
The Federal Trade Commission __________.
restricts unfair business competition
Managers often do a poor job of identifying potential competitors because they tend to focus on only a few well-known competitors.
what is not a component of SWOT
SWOT analysis could be advantageous in deciding whether or not to change a supplier.
There are nearly __________ federal agencies and regulatory commissions that can affect almost any kind of business.
Suppliers not only include those that provide material resources but those who provide human resources as well.
Supplier dependence is evidenced by __________.
the automotive industry's reliance on metal from China
When individuals banded together to stop eating Blue Belle ice cream after it was found that they knew there were safety problems at the plant it was an example of __________.
Managers need to decide how to respond to threats and opportunities. __________ consider(s) perceived relationships between things like location and competitors and actions the company could take.
The National Labor Relations Board regulates __________.
Your textbook talks about at least two ways an organization can sustain its culture. They are __________.
stories and heroes
When you need to change your organization's culture you should consider getting managers and employees to perform a new behavior. Dr. Atwater's example of__________ was an example of this.
The FAA can penalize those who don't register their drones $__________.
Spark Movement criticized whom/what?
Cognitive maps involve __________.
environmental factors, potential strategies and strength assessments
Dress codes, furniture, and office layout are signs of an organization's culture called_______.
During the hiring process Amazon uses __________ to interview job candidates from other areas of the company who ask difficult and unexpected questions. This is in an attempt to find applicants that fit the culture.
A study of automobile dealerships found that the relationship between organizational culture and performance was culture clearly comes first.
Mattel lost sales and had to hugely cut expenses most likely because__________.
it started focusing on the bottom line
A capital management company says "its __________ is to ensure that investors who work hard and save have the opportunity to retire comfortably..."
Methods of changing corporate culture are__________.
behavioral addition and behavioral substitution, hiring the right people, and change visible artifacts and dress code
THIS SET IS OFTEN IN FOLDERS WITH...
Practice Test A
Practice Test C
Practice Test D
Practice Test E
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