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SHRM Extras

Terms in this set (95)

3 barriers to risk management
Structural, Cognitive, and Cultural
A big impact that CSR has had
Employee privacy
What are the 3 spheres of sustainability?
environmental, social, economic
adopted a processed by administrative agencies (Dep of ed)
Regulation
when HR can express concernes of the actions of an admin agency
Public Comment Period
an agency guideline. form of guidance issued by a government enforcement agency in response to a question from the public.
Opinion Letter
What is an attorney work product?
Notes and documents from interviews and internal investigation
How many employees do you need to have to comply with ADA
15
What is considered a protected age from the Age discrimination in employement act (ADEA)
40 and with 20 or more employees
What are the 401K requirements?
21 and over with 12 months of service
COBRA for termination:
Business restructure or lay off for no reason
divorce or death
gross misconduct
disability
18 months
29 months
0 days
36 months
Restrictions on recieving FMLA
Employer of 50 and above and work within 75 miles
Employers have..... days to complete OSHA investigations initiated by employees
90
The Weingarten case =
Allowed for a union worker to be present during a case but does NOT require an employer to have to let a union worker to be present during a non union employees hearing
National Labor Relations Act (NLRA) protects who?
both union and non union employees who are participating in union activities but NOT in supervisory positions
What act oversees union activites
LMRA labor management relations act
How many days must WARN give employees for business closings
60 days
Phillips v. Martin Marietta =
unlawful to hire a man with kids over a woman with kids
concerted activities
Acts protected by the National Labor Relations Act. They are allowed to discuss wages
Who is excempt form the eepa?
federal contractors working with national security
What act protects descrimination against genetic info
GINA
In what stage of the company does need for greater control arise?
Maturity
What should you do in the decline phase?
Reduct costs
In a value chain, which business function is likely to be closest to the customer?
Fufillment
What is the key value that HR provides to the client
key talent
What are porters 5 forces
Threat of substitution, threat of entry, bargaining power of suppliers, bargaining power of buyers, rivalry among competitors
To understand competitive factors that influence the strategy
Porters 5 forces
assets =
Liabilities + Owner's Equity
Cascase, progressive, and organic communication:
Cascade is top down
Progressive is starts at top and is broadcasted out
Organic starts from anywhere
Validity Test vs reliability test
Validity = measures skills, abilities, and requirements of job. How accurate that is portrayed
What role does HR play in strategic change?
influencing and affecting management's view of organizational change (don't agree)
Universalist vs Particularist
Universalist likes things done one way
Particularists are open to most things like accepting a handshake for an agreement
Dilemma Reconciliation =
Finding a third way to chart differences in culture
High Context vs. Low Context
High context cultures: situational and non-verbal cues carry tremendous meaning (asians) (Handshakes are okay in agreements)
Low context cultures: Meaning primarily based on verbal and written communication (USA)
Implicit Culture
Implicit culture deals with attitudes and beliefs, not tangible things like language, dress, and food OR rituals. The view toward power is an example of implicit culture.
A strategic alliance is a formal agreement between two or more companies to collaborate and contribute resources but.......
NOT EQUITY
agreement between two or more parties to create a new .....
economic entitiy
Joint venture
focused on measuring the return of value. Focuses on improving quality and processes
Six Sigma
behavioral interview
Situational interview
Type of interview that focuses on how applicants previously handled real situations.
What they WOULD do
how to analyze employee engagement effects on a business
Revenue per employee
should not only be an opinion question, but a question about .....
Opinion Surveys
Processes
What does BARS overcome?
Category rating
What is the role of executives in an org?
Responsibile for all core business functions
to measure return on investment for productivity
Return on human captial
Identifying significant strategic objectives
Balanced scorecard
A cultural shift can also mean that .... have changed
processes
how work groups are related in an organization
departmentalization
another word for outsourcing is
managed services
broad statement that reflects an organization's philosophy, objectives, or standards
Policy
nvolvement of the national governments in the bargaining process (governments, employees, and unions)
Tripartism
Representatives of workers and .....
management
works council
Unfair labor practices are heard by who?
Labor board
alternative dispute resolution (ADR) system allows employees to select an arbiter from a list of managers/officers. This provides a greater sense of empowerment and control over the situation
chosen officer
a firm is obligated to inform a works council and to include it, in some degree, in the firm's decision making.
codetermination
what happens if no agreement can be made
arbitration
Nuetral third party who can not negotiate on behalf of either party. They can only carry it to another ADR
obdusperson
Conciliation
a method of outside resolution of labor and management differences in which a third party is brought in to keep the two sides talking
If an employee comes back once every 12 weeks and they do not bring their family they are likely a
short term assignee
An international assignee
spends one to 3 years and probs takes their fam
Globalists
spend whole career moving from one local to another
Demographic Dichotomy
Workforce in emerging countries becoming disproportionately young, but in developing countries, aging rapidly.
Diaspora
A dispersion of people from their homeland
reverse innovation
when companies initially develop products for niche or underdeveloped markets, and then expand them into their original or home markets
an action taken to decrease the potential negative effects of a downside risk.
Risk CONTROL
what an organization doesn't do to prepare for a risk, they are assuming a certain amount of tolerance
Organization's risk tolerance
uncertainty of an organization to meet organizational objectives
Organization risk
Risks created by the risk management strategy itself
secoondary risk
What are the 3 P's?
people, planet, profit
What are the three spheres of sustainability?
environmental, social, economic
how can a leader adjust tasks to ensure effectiveness of both employee and employer. Ie make sure tasks are specific
Fielers theory
Hersey and Blanchard's situational theory
Focus on the employee. A life-cycle theory of leadership postulating that a manager should consider an employee's psychological and job maturity before deciding whether task performance or maintenance behaviors are more important.
Dedicated HR structure
Allows businesses with different strategies in multiple untiles to apply HR expertise to each unit's specific strategic need. Corporate articulates basic HR values, develops tools to be used by the company-level HR functions; business unit staff develops local policies and practices.
Decentralized HR
Each part of the organization controls its own HR issues; strategy and policy may still be made at corporate with HR staff in each unit or location carrying out the required activities
Functional HR
HR structural alternative in which headquarters HR specialists craft policies and HR generalists located within divisions or other locales implement the policies, adapt them as needed, and interact with employees.
Centralized HR
characterized by having all of HR personnel located within the HR department and from there delivering services to all parts of the organization. HQ makes all HR policy and strategy decisions and coordinates all HR activities and programs. Ensure standardization throughout org. Allows large orgs to create efficiencies.
Kirkpatrick's model
4 Levels of training outcomes:
1. Reaction criteria: focuses on what participants thought/felt about the program
2. Learning criteria: provides a quantifiable measure of what has been learned during the program
3. Behavior criteria: addresses the impact the program had on a participant's performance/behavior in the workplace
4. Results criteria: measures the effects of the program on broader organizational goals & objectives
Which level encorporates 360 feedbacks?
Which court case established the criteria for disparate impact?
Griggs vs Duke Power
A ....... is more informative because it can take into account different costs of living in each location.
Weighted Mean
Job Evaluations create
salary structures
Stopped at 100
...
proposes that individuals are motivated by achievement, affiliation, and the desire for power.
Mccleland
Maslow's Hierarchy of Needs
physiological, safety, love/belonging, esteem, self-actualization
Self-actualization (Maslow)
fufilling ones potential (Opportunities for development, problem solving, and creativity)
proposes that employees are most motivated when they believe that successfully performing their assignments will result in promised rewards.
Vroom
formal statement that describes a firm's principles and the business practices that support those principles.
code of conduct
Which court case established the criteria for disparate impact? Says it is not enough to just show lack of discrimentory intent?
Griggs vs Duke Power
What is included when assessing strategic objectives?
Comparing the outcome of strategic initiatives to outlined metrics
A large multinational organization is implementing an organization-wide diversity and inclusion initiative. Which practice will help the initiative succeed?
Leave implementation to managers at the local and national levels, so the policy can be adjusted for local laws, norms, and traditions.
Transactional
Trait
State
Behaviroal
Transactional - associated with negative well-being outcomes.fakes being happy Trait- engagement based on employees personalities ie curiousity State = state of workplace and the activities that go on there Behavioral engagement - there when an employee puts in effort. messured by effort. Is there when trait and state are.
Before creating a code of conduct, it is a good strategy to do what?
Talk to the employees about what they see as challenges and compliance requirements
Aging compensation data is for
seeing the companies current competitiveness in market and if it is where it wants to be (lead, lack, etc)
orderly way to resolve the inevitable differences of opinion in regard to the union contract.
Grievance process
legal doctrine under which a party can be held liable for the wrongful actions of another party.
Vicarious liability
arbitration =
binding
all three of the needs in the triple bottom line: benefits to the environment (or planet); employees, customers, or neighbors (people); and the organization's financial health (profit).
sustainability sweet spot
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