Support Services Pathways and Careers
Terms in this set (65)
Biomedical support services careers
assist in designing, building, maintaining, and operating many of those machines.
Some career pathways within biomedical support services include:
-Biomedical equipment technicians
-Healthcare technology management
biomedical equipment technician (BMET)
maintains and operates medical equipment; maintains and operates medical equipment. BMETs maintain, install, and repair a wide variety of healthcare technology and equipment; two-year associate's degree in biomedical equipment technology, electronics, or an engineering-related field.
Four-year degree programs are also available for people who want to go into biomedical careers.
BMETs have to become certified, but licensure is not always required. Certain states and healthcare organizations may require BMETs to get a professional license.
an official document that shows a person has the skills and knowledge necessary to perform a certain job.
a type of certification that gives people very special privileges and permission to carry out important duties that only licensed people can do.
Some certification options for BMETs include:
-Certified Radiology Equipment Specialist
--Specialization in radiology equipment, which is equipment used by specialists in medical imaging devices, such as X-ray machines
-Certified Laboratory Equipment Specialist
--Specialization in laboratory equipment for blood and urine analysis
Which of the following are responsibilities of a BMET? Check all of the boxes that apply.
-repairing imaging machines
-operating computerized monitors
the study and practice of design and development. There are different specialties within the engineering discipline. For example, some engineers design buildings and elevators, while others design medical machinery.
people who design the medical equipment that is used by medical professionals and BMETs. A biomedical engineer knows how to apply design skills to medical technology in order to create equipment that will help patients.
must have an academic background in engineering, or biomedical engineering, from a four-year college or university. Some jobs also call for biomedical engineers to be licensed as professional engineers, which involves taking a licensing test.
Healthcare technology management
an advanced area of biomedical support services that involves using healthcare technology to make improvements in health care. This specialty relies on the assessment of patient needs, and planning how to meet those needs through the use of biomedical equipment
Which biomedical support services career is characterized by designing the equipment that is later used by medical professionals?
Which of the following best describes the role of someone in healthcare technology management?
planning the use of biomedical equipment
Dietary support services careers
careers that focus on the effect of nutrition and diet on patient health. People in dietary support services help patients meet their nutritional and dietary needs in order to stay as healthy as possible.
process of getting foods and energy necessary for a healthy life. Nutrition plays a large role in staying healthy, and is an important part of health science. Each day more information is learned about how foods affect people's health.
Some of the dietary support service careers that people can choose from include:
-Food Service Administrator
often called a dietician, is someone who specializes in nutrition. Nutritionists have specialized knowledge about foods and diets, and they give people advice on what to eat in order to achieve optimal wellness, based on their health conditions and weight goals.
Must have a four-year bachelor's degree, specialized training in nutrition, and sometimes a license, depending on state requirements.
Which statements best explain dietary support services careers? Check all of the boxes that apply.
-based on knowledge of nutrition
-based on knowledge of how foods affect people's health
Which careers might you find in dietary support services? Check all of the boxes that apply.
food service administrator
oversees the food service department of a facility, such as a hospital, school, or nursing home. If a facility serves food, it most likely has a food service administrator who is in charge of the food service department's activities.
Food service administrators are responsible for developing meal menus, ordering foods and kitchen supplies, and making sure the kitchen has what it needs to function. They also manage other dietary support services staff, such as cooks.
must have a lot of experience in the food services industry, along with strong management skills. College degrees in restaurant management or hospitality services may be preferred for some positions, but are not required in general. It is also possible that some healthcare organizations will want to hire food service administrators who have degrees in nutrition.
people who make and prepare food. When healthcare facilities, such as hospitals or nursing homes, serve food, they have to hire cooks to make and prepare the meals.
Cooks are essential to dietary support services in that they support the nutritional and dietary needs of people by actually preparing the food.
A cook must have background experience in the food service industry, but does not have to have an academic background in health care in order to work in the dietary support services industry.
If you are making lunch for patients in a hospital, you are a _______.
If you are ordering new supplies for the hospital's kitchen, you are a _________.
food service administrator
Maintenance support services careers
focus on the maintenance of healthcare facilities to keep the environment clean, safe, and functional.
Some of the maintenance support service career categories include:
-Maintenance and repair services
Training for these positions often happens on the job, and these careers can be obtained without formal educational backgrounds, certifications, or licenses.
services that focus on keeping facilities clean
housekeeping duties include:
-Cleaning healthcare facilities
--Healthcare facilities need to be kept clean in order to prevent germs from spreading among patients and staff.
--Cleaning involves dusting, wiping, mopping, and vacuuming.
-Disinfecting medical supplies
--Disinfecting is a process in which equipment is washed with a special solution that is designed to get rid of germs by killing bacteria.
--Medical supplies have to be disinfected so that one patient's germs do not infect another patient.
-Laundering clothing and linens
--Clothing and linens must be washed regularly so that germs and stains are removed.
What might happen if healthcare facilities did not have maintenance support services? Check all of the boxes that apply.
-Healthcare facilities would not be as safe.
-Healthcare facilities would not be as clean.
What are some of the duties of a person who works in housekeeping services? Check all of the boxes that apply.
-mopping up spills from the floor
services that focus on cleaning, supplying, and securing healthcare facilities.
People who have janitorial careers perform the following duties:
-Cleaning healthcare facilities
--People with janitorial careers are responsible for cleaning patient areas and other parts of the facility, similar to housekeeping services.
-Restocking and supplying inventory
--People who work in janitorial services make sure that the healthcare facility has a proper amount of inventory, such as towels, soap, and hand sanitizer. These items get ordered and restocked when they run out.
--People who work in janitorial services make sure facilities are kept locked and safe.
Maintenance and Repair Services
services that make sure a facility is in good working order.
People who have careers in maintenance and repair services are responsible for:
--People in maintenance and repair services ensure that facilities and equipment remain in good working order, which might include changing light bulbs, replacing carpet, painting, and performing general building maintenance.
--People in maintenance and repair services fix facility items that break or become damaged, such as broken plumbing pipes, broken windows, and faulty air conditioning units.
If you work in a hospital's janitorial services department, you might be in charge of _______.
If you are responsible for fixing a broken air conditioning unit, you might be a _____________.
maintenance and repair staff members
support pharmacists by helping them manage prescription drugs.
professionals who dispense prescription medications. Pharmacy technicians are not licensed professionals, but they assist the lead pharmacist. Pharmacy technicians work in pharmacies that are located in hospitals, drug stores, and medical clinics.
must attend a postsecondary training program for pharmacy technicians, where a certification will be awarded. However, a college degree, or license, is not required to become a pharmacy technician.
Some of the duties that a pharmacy technician performs include:
-Counting pills for dispensing
someone who coordinates responses to emergency situations from a special emergency call center. Emergency dispatchers answer 911 calls, and then contact the medical emergency response team, such as the ambulance.
To become an emergency dispatcher, you do not need a college degree, but some states require you to become certified through a specialized dispatcher training program.
a special vehicle that contains medical equipment and trained medical personnel, known as emergency medical technicians (EMTs)
emergency medical technicians (EMTs)
provide medical attention when arriving on the scene. EMTs often transport people to the hospital in the ambulance.
A pharmacy technician is:
someone who assists with measuring medication.
An emergency dispatcher is:
someone who coordinates emergency response teams
someone who specializes in the handling and delivery of important, delicate, and time-sensitive materials.
Medical couriers typically maintain daytime hours, but may need to be available after hours for rush deliveries. On-the-job training is often available for these positions, but formal education and certifications are not required for this career.
help manage the day-to-day administrative duties and operations related to patients and the healthcare facility's business.
Administrative personnel may be responsible for scheduling and canceling appointments, filing and organizing paperwork, billing patients, and assisting healthcare professionals with clerical tasks. Administrative personnel provide important support services that help make the delivery of healthcare services run smoothly.
There is a wide range of administrative personnel positions. Some positions are entry level and do not require certifications or formal education beyond high school, while others are management positions and require candidates to have college degrees or special certifications.
How would you explain the job of a medical courier to a friend?
someone who delivers sensitive medical materials
If you were to apply for an administrative personnel position, what might you explain about yourself so that you sound qualified for the job?
"I am good at filing and organizing paperwork."
If a doctor needs help using a medical imaging machine, a __________ might be called to assist the doctor.
biomedical equipment technician
If a manufacturing company wants to develop a new biomedical machine, they might call on a __________ to help design and develop the product.
If you get a certification as a laboratory equipment specialist, you will specialize in the use of __________.
blood and urine analysis equipment
A patient in the hospital requires a special diet because he is overweight. A __________ is called on to help create a healthy meal plan for the patient.
As a nutritionist, you tell people what to eat based on their ________ and ___________.
health condition ; weight goals
If a nursing home has to order more food ingredients and kitchen supplies, a _________ may be called to take inventory and submit the order.
food service administrator
A cook is responsible for _______.
preparing the meals
If a light bulb burns out in a healthcare facility, someone in the _______________ department would be called to change the bulb.
maintenance and repair
If hospital bed sheets need to be washed and dried, someone from the ________ department would be called.
Someone who works in housekeeping support services might be responsible for _____________ medical equipment.
If the medical facility needs to be unlocked or locked, you would call on someone in the ________ department to assist you.
What are some of the duties of a pharmacy technician? Check all of the boxes that apply.
Pharmacy technicians work in pharmacies that can be found where? Check all of the boxes that apply.
When emergency services are needed, an ________ helps to coordinate the urgent response.
Emergency dispatchers work ________.
day or night
If a hospital is in urgent need of a live organ for a transplant, a __________ might be called to deliver the organ.
When a busy doctor needs to cancel some of his patient appointments, she relies on _________ to do the rescheduling.
Which of the following support services careers require college degrees and certifications? Check all of the boxes that apply.
Which of the following careers might you be able to get without a formal education beyond high school? Check all of the boxes that apply.