Upgrade to remove ads
OB Chapter 8 Quiz
Terms in this set (15)
The process of generating and choosing from a set of alternatives to solve a problem is called
Tacit knowledge is
typically job- or situation-specific.
Behaviors are reinforced after a certain number of them have been exhibited under a ________ schedule of reinforcement.
Keenan had worked at the post office for many years, accepting packages for mailing that customers had packed themselves. Keenan could look at a package and tell if it met mailing specifications, and any corrective actions that needed taken. His quick assessments were based on ________ decisions.
Emotionally charged judgments that arise through quick, nonconscious, and holistic associations are known as
Which of the following answer options is not an example of a decision-making bias?
The tendency for people to see their environment only as it affects them and as it is consistent with their expectations is known as
The moderate correlation between learning and job performance may be underestimated because
it is difficult to measure tacit knowledge, which is relevant to task performance, due to its unspoken nature.
When the knowledge, skills, and behaviors used on the job are maintained by the learner once the period of learning ends, and generalized to the workplace once the learner returns to the job, this is known as
Transfer of training
A formalized method of training in which employees observe and learn from employees with significant amounts of tacit knowledge is known as ________ training.
Learning refers to the process of generating and choosing from a set of alternatives to solve a problem.
Of the knowledge contained in organizations, 90 percent is explicit knowledge.
When considering reinforcement schedules, remember that fixed schedules lead to higher levels of performance than variable schedules.
The performance-avoid orientation is associated with high levels of anxiety and lower levels of learning.
Employees with higher levels of expertise may become more highly valued commodities on the job market, thereby reducing their levels of continuance commitment.
Sets found in the same folder
OB Chapter 1 Quiz
OB Chapter 3 Quiz
OB Chapter 2 Quiz
OB Chapter 4 Quiz
Sets with similar terms
HR Management Exam 2
Human Resources Final
Industrial Exam 3
Other sets by this creator
OB Chapter 16 Quiz
ME Chapters 15-16 Quiz (quiz 10)
OB Chapter 10 Quiz
ME Chapters 8-9 Quiz (quiz 8)
Other Quizlet sets
reading assignment ch.11 #1
Digestive System Quiz Exam 3