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VB Management- Employee Opinions

Terms in this set (10)

employee engagement
The means by which employees are made to feel that they are an integral part of the day-to-day workings of the organization in which their voices are heard.
employee meetings
Face-to-face meetings between managers and employees in which managers solicit feedback and ideas.
employee survey
A formal list of questions sent to all employees designed to accurately gauge employee opinions on one or more topics
ideation
The life cycle of an idea, from the original idea through, in some cases, its actual implementation.
suggestion box
A secure box often put in an employee lunchroom or other prominent place. Employees can write their thoughts on cards and place them in the box for collection and review by managers.
town hall meetings
Open forums in which employees and managers discuss topics relevant to the company, including new product ideas and other employee feedback. Typically managers field questions from employees, and any ideas or feedback are acted upon subsequent to the meeting.
trust agent
In the context of soliciting ideas and feedback, a trustworthy individual (often a manager) who is seen as having integrity
You've read an article that suggests that for every employee who expresses a complaint, there are 4 MORE with the same issue who remain silent. If you have 200 employees and receive 5 complaints, what percentage of your employees have the complaint?
5 employees complained5 x 4 = 20 employees had the same complaint but were silent20 + 5 = 25 employees / 200 total employees = 12.5% have the grievance
Of your employees, 70% are happy with work conditions and 30% are happy with pay, and 10% are happy with both. What percent are happy with work conditions but not pay?
70% - 10% = 60%
You offer employees 2 weeks paid vacation out of 52 weeks per year. Based on employee feedback, you'd like to offer 3 weeks. If you now have 100 employees, and productivity does not change, how many employees would you need to add to maintain your same level of production and give the extra vacation? (Round to the nearest worker.)
Current work time per year = 100 workers x (52-2) weeks = 5,000 worker-weeksTo maintain production, we need 5,000 worker-weeks = W workers x (52-3) weeks with the new vacation scheduleW = 5,000 / (52-3) = 102 workers. You need 2 additional workers
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