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Terms in this set (10)
The steps that a company takes to ensure that its goods and/or services are of sufficiently high quality to meet customers' needs is called?
Total quality management
Operations managers manage the process that transforms ____ into _____
According to Greg Kahn, the best place to be is as _______ your biggest competitor as you can be.
Operations managers tend to have many skills, in a larger company, many operations managers will ______ and focus within a particular department.
Once the production process is in place, the attention of the operations manager shifts to the daily activities of _____, which encompass the following activities: purchasing, inventory control, and work scheduling.
In industries where comparison shopping is popular, it might be good to make sure who is located nearby?
The operations management training (OMT) of Union Pacific Railroad is building tomorrow's ______
If your company has high-tech needs you may want to make sure that the buildings ________ (electrical, AC, telecommunications service) can support those needs.
After you identify a location, it is highly recommended to have an attorney help you with talking to the landlord (assuming your renting/leasing the space) about:
property conditions, lease, buildout allowances
Operations managers keep their eyes on multiple areas within the company, assuring _____ and _____ while seeking to reduce costs.
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