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5.1 Business Intelligence Systems

Terms in this set (13)

In expert systems, the programs that process a set of rules are called expert systems shells.

True
False
True
Which of the following is a fundamental category of business intelligence (BI) analysis?

automation
encapsulation
data hiding
data mining
data mining
Hardware and Software that attempts to emulate the processing patterns of the biological brain best describes

A Neural Network
Fuzzy Logic
Case-Based Reasoning
An Expert System
A Neural Network
Knowledge management (KM) benefits organizations because it ________.

allows distributors to work within the company premises
allows suppliers to work according to the organizational policies
enables employees to solve problems and rectify mistakes later
improves process quality and increases team strength
improves process quality and increases team strength
In the implementation phase of the decision making process, managers set criteria for the evaluation of alternative potential solutions.

True
False
False
________ is defined as information containing patterns, relationships, and trends of various forms of data.

Process mining
Business process management
Business intelligence
Spatial intelligence
Business intelligence
Having access to large amounts of data automatically results in better decision making.

True
False
False
Operational data are usually kept in an organization's data warehouse.

True
False
False
Tacit knowledge is the more objective, rational, and technical types of knowledge.

True
False
False
Technology that consists of computer-based systems that attempt to emulate human behaviour is called

Neural Networks
Genetic algorithms
AI Technology
Fuzzy Logic
AI Technology
Knowledge residing in the minds of employees that has not been documented is called explicit knowledge

True
False
False
In the context of knowledge management systems, ________ are rule-based systems that encode human knowledge in the form of If/Then rules.

expert networks
expert systems
intelligent systems
decision-making systems
expert systems
Increasing amounts of external data need to be considered in making organizational decisions.
True
False
True
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