MAN 4600 - Chapter 7
the process of transferring meanings from sender to receiver.
information that surrounds a communication and helps to convey the message.
the transmission of information from superior to subordinate.
the transfer of meaning from subordinate to superior.
a person's view of reality.
the transfer of meaning through means such as body language and the use of physical space.
the study of communication through body movement and facial expression.
the area of communication that deals with conveying messages through the use of eye contact and gaze.
communicating through the use of bodily contact.
the study of the way people use physical space to convey messages.
distance between people that is used for very confidential communications.
In communicating, the physical distance used for talking with family and close friends.
In communicating, the distance used to handle most business transactions.
In communicating, the distance used when calling across the room or giving a talk to a group.
the way in which time is used in a culture.
monochronic time schedule
a time schedule in which things are done in a linear fashion.
polychronic time schedule
a time schedule in which people tend to do several things at the same time and place higher value on personal involvement than on getting things done on time.
the use of color to communicate messages.
bargaining with one or more parties for the purpose of arriving at a solution acceptable to all.
bargaining that occurs when two parties with opposing goals compete over a set value.
bargaining that involves cooperation between two groups to integrate interests, create value, and invest in the agreement.