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Management of challenging patients/ effective comm
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Terms in this set (47)
Which term is defined as a limitation of function that is not correctable by standard methods?
Visual impairment
What term is defined as a limitation in the ability to perform certain tasks?
Visual disability
Which term is defined as a patients perceived disadvantage as a result of a disability?
Visual handicap
What kind of questions are unstructured and indirect ways to choose own focus and perspective in providing answers?
Open ended questions
What kind of questions are very structured and can be answered solely by yes or no?
Closed ended questions
What kind of questions are specific questions that leave little doubt about info being requested?
Direct
What kind of questions do not appear or sound like questions?
Indirect questions
What kind of questions present the patient with multiple questions at the same time and is GERD ally not an effective type of question because it confuses the patient?
Compound question
What kind of question gives a patient a suggested answer to the question?
Leading question
What kind of questions present patient with a set of possible response, usually for patients who are quiet and reserved?
Laundry list
What kind of statements are used at the end of the exam to explain diagnosis and education purposes?
Informing statements
What is the goal of informing statements?
Present facts and info in an objective matter
WHat kind of questions are used when asking a patent about specific information in the case history (start off broad and become more specific)?
Informing or probing questions
What term is defined as repeating information in patients own words?
Reflection
What term is defined as recapitulating what patient said in your OWN words?
Paraphrasing
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