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Systems analysis quiz questions

Terms in this set (17)

Observation is a powerful Tool for gathering information about the As-is system and may be necessary because managers do not remember how they work and how they allocate their time
True
following an interview, the analyst should always prepare an interview report that describes the information gathered from the interview
True
Understanding the As- Is system, identifying improvements, and developing requirements for the to-be system are the steps of the ___ phase
Analysis
"how can you reduce the number of errors in the name and address field on the data entry screen" is an example of a high level question
True
A(n) _____ is an instantiation of a class
Object
if a functional requirement describes product (or software) capabilities to be performed for users ; and , assuming that the user requirement is "Schedule a client appointment". Then _______ is an example of functional requirements
The system should be able to search all available appointments matching the client's availability, select, record and confirm the appointments, determine whether a product can be made by a given date
in the work system snapshot what is the best description of a work practice (step activity)
participants perform tasks / activities using information to provide interim output for internal or external to that work system
sarah would like to give the interviewee more control over the interview and to gather rich information. She should ask _____ questions
open ended
the most commonly used information-gathering technique is ____
intervewing
the term work system and information system are synonymous terms
False
a work system snapshot is a kind of business model to the degree it identifies and specifies work practices and products to be provided to customers.
True
Document analysis and observation are commonly used for understanding the As-is system because they are useful for obtaining facts
True
in context of work system perspective and modeling, which is the best answer
Any work system may be a subsystem of a larger work system, hence boundary of any work system must be carefully considered by the work system modeler.
The steps, or work practices or activities in the work system snapshot are essential and required activities performed by human or non-human actors
True
The goal of _____ analysis strategy is to make minor or moderate changes to the business processes so that they will become more efficient and effective
Business process improvement
what is the resource catalog used for?
Create a new shape that connects with an exisitng one
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