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MIS Exam 2 - Chapter 12

Terms in this set (43)

According to the chapter case, what was the primary problem facing the Girl Scouts regarding their supply chain problems? A) There were high error rates in ordering and fulfillment. B) It required too much time of volunteers. C) The paper-based system was outdated. D) There was no integration with suppliers. E) The ordering process was inefficient for a large volume of orders
the ordering process was inefficient for a large volume of orders
Which is the first step in developing a new information system? A) Defining the problem B) Gathering information requirements C) Programming D) Developing alternative solutions E) Feasibility study
defining the problem
Which is the last step in developing a new information system? A) Training and documentation B) Conversion C) Maintenance D) Change management E) Implementing the system
implementing the system
Which process develops a detailed description of the functions that a new information system must perform? A) Feasibility study B) Systems design C) Test plan development D) PERT chart E) Requirements analysis
requirements analysis
A(n) ________ details the costs and benefits of each alternative and the changes that the organization will have to make to use the solution effectively. A) feasibility study B) information requirements analysis C) implementation plan D) alternative selection process E) testing plan
feasibility study
The entire system-building effort begins with and is driven by: A) senior managers. B) the CIO. C) information requirements. D) end-user users E) the project management team.
end-user users
In the opening case, why was the decision made to develop a standard nationwide ordering system that automated cookie ordering? A) Lowest cost solution B) Most feasible solution C) Least technical complexity D) Maintained the role of individual girl scouts E) Shorter development time
maintained the role of individual girl scouts
Which of the following is the biggest risk in using end-user development to create a new information system? A) The software used may create inaccurate information. B) The system doesn't adequately reflect user needs. C) Hardware is unable to support the new system. D) The system may not be able to scale up to handle larger amounts of data. E) End users are overly taxed and become reluctant to use the system.
the system may not be able to scale up to handle larger amounts of data
Of the following, which is the most important reason for creating a mobile version of a business's website? A) Mobile devices provide access from anywhere. B) Mobile devices use touch interfaces. C) Mobile devices use lower bandwidth. D) Mobile devices use different platforms. E) Mobile websites use different programming than traditional websites.
mobile devices provide access from anywhere
________ is a stand-alone application designed to run on a specific mobile platform and device. A) A mobile browser B) A mobile web site C) A responsive mobile web app D) A native app E) HTML5
a native app
If an organization's requirements conflict with the software package chosen, and the package cannot be customized, the organization should: A) select a different package. B) outsource the development of the system. C) redesign the RFP. D) change the evaluation process. E) change its procedures.
change its procedures
"Hidden costs," such as ________ costs, can easily undercut anticipated benefits from outsourcing. A) hardware B) software C) employee salary D) communications E) vendor selection
vendor selection
The process of creating workable information systems in a very short period of time is called: A) RAD. B) Systems life cycle. C) prototyping. D) end-user development. E) SDLC.
RAD
Which of the following types of systems development is not characterized by short development times? A) RAD B) JAD C) Prototyping D) End-user development E) SDLC
SDLC
You are an IT project manager for an advertising firm. The firm wishes to create an online survey tool that will be used to survey focus group reactions to products in development. The most important consideration for the firm is being able to offer the tool as soon as possible as a new corporate service. However, you know that many of the senior managers that are business owners of this project have difficulty in understanding technical or software development issues, and are likely to change their requirements during the course of development. What development method would be most successful for this project? A) RAD B) JAD C) End-user development D) Prototyping E) SDLC
prototyping
Which of the following is a technique used to create websites that will conform to the screen resolution of the user? A) Native design B) Responsive web design C) End-user design D) Multiplatform design E) Mobile development
responsive web design
________ enables websites to change layouts automatically according to the visitor's screen resolution, whether on a desktop, laptop, tablet, or smartphone. A) Flexible layouts B) Flexible images C) Detecting user screen resolution D) Responsive web design E) Media queries to optimize design
responsive web design
A detailed list of questions submitted to external vendors to determine how well they meet the organization's specific requirements is called: A) a feasibility study. B) process specifications. C) a systems analysis. D) a case study. E) a request for proposal.
a request for proposal
End-user development is useful primarily for creating: A) enterprise systems. B) user interfaces. C) conventional programs. D) mobile apps. E) simple programs.
simple programs
In a data flow diagram, external entities are represented by: A) rounded boxes. B) square boxes. C) circles. D) open rectangles. E) triangles.
square boxes
In object-oriented development, an object: A) combines data with processes. B) contains data that any other object can access or act upon. C) is designed to process any data input. D) can only interact with other objects of the same class. E) is used to hold a collection of processes of the same class.
combines data with processes
The term structured, when discussing structured methodologies, refers to the fact that: A) the finished software is highly documented. B) the development process is highly documented. C) the techniques are step by step, with each step building on the previous one. D) a defined hierarchy of objects and classes are used to structure the programming. E) programming objects are organized into structured classes.
the techniques are step by step, with each step building on the previous one
The primary tool for representing a system's component processes and the flow of data between them is the: A) data dictionary. B) process specifications diagram. C) user documentation. D) data flow diagram. E) Gantt chart.
data flow diagram
To show each level of a system's design, its relationship to other levels, and its place in the overall design structure, structured methodologies use: A) top-down structure charts. B) Gantt charts. C) process specifications diagrams. D) data flow diagrams. E) PERT charts.
top-down structure charts
An entire information system is broken down into its main subsystems by using: A) high-level data flow diagrams. B) low-level data flow diagrams. C) process specifications. D) structured diagrams. E) Gantt charts.
high-level data flow diagrams
In an object-oriented development framework for a university, how would the classes Degree, Mathematics, and Physics be related? A) Degree would be a sister class to Mathematics and Physics. B) Degree is a superclass to Mathematics and Physics. C) Mathematics and Physics would be ancestors to Degree. D) Degree would be a subclass to Mathematics and Physics. E) Degree, Mathematics, and Physics would be three separate classes.
degree is a superclass to mathematics and physics
Object-oriented modeling is based on the concepts of: A) objects and relationships. B) classes and objects. C) class and inheritance. D) objects and inheritance. E) tables and relationships.
class and inheritance
Object-oriented development could potentially reduce the time and cost of writing software because: A) object-oriented programming requires less training. B) iterative prototyping is not required. C) objects are reusable. D) a single user interface object can be used for the entire application. E) end users are responsible for creating the early prototypes.
objects are reusable
Groups of objects are assembled into software components for common functions, which can be combined into large-scale business applications, in which type of software development? A) Object-oriented development B) Component-based development C) Structured methodologies D) RAD E) End-user development
component-based development
________ provides software tools to automate development methodologies and reduce the amount of repetitive work in systems development. A) XML B) CAD C) JAD D) RAD E) CASE
CASE
________ describe the transformation occurring within the lowest level of the data flow diagrams. They express the logic of each process. A) Structure charts B) DFDs C) Component procedures D) Gantt charts E) Process specifications
process specifications
________ platforms automate tasks such as setting up a newly composed application such as a web service or linking to other applications. A) JAD B) CASE C) Cloud-based D) PaaS E) SDLC
PaaS
Which of the following is not a typical CASE tool? A) Report generators B) Analysis tools C) Data dictionaries D) Code generators E) Debugging tools
debugging tools
________ refers to the application of knowledge, skills, tools, and techniques to achieve specific targets within specified budget and time constraints. A) Systems analysis B) Systems design C) Project management D) Project implementation E) Project scope
project management
A PERT chart: A) portrays a project as a network diagram consisting of numbered nodes that represent tasks. B) is used to evaluate project risk and time. C) displays a horizontal bar for each project task. D) tracks progress of, and modifications to, project tasks. E) is used to evaluate project costs and benefits.
portrays a project as a network diagram consisting of numbered nodes that represent tasks
________ is a tangible benefit of information systems. A) Improved asset usage B) Reduced workforce C) Better corporate image D) More information E) Improved resource control
reduced workforce
________ is an intangible benefit of information systems. A) Improved decision making B) Lower hardware cost C) Reduced software cost D) Lower maintenance cost E) Increased sales
improved decision making
Which process is used to develop risk profiles for a firm's information system projects and assets? A) Information systems plan B) Scoring model C) Feasibility study D) Systems analysis E) Portfolio analysis
portfolio analysis
You have been hired by a pharmaceutical company to evaluate its portfolio of systems and IT projects. Which types of projects would be best avoided? A) Any high-risk projects B) Any low-benefit projects C) High risk, high benefit projects D) Any low-risk projects E) High-risk, low-benefit projects
high risk, low benefit projects
An information systems plan includes all the following except: A) key business processes. B) portfolio analysis. C) selection of programming languages D) financing. E) management strategy
selection of programming languages
The project risk will rise if the project team and the IS staff lack: A) RAD experience. B) a web services approach. C) the required technical expertise. D) CASE tools. E) portfolio analysis.
the required technical expertise
Users prefer systems that: A) are oriented to facilitating organizational tasks and solving business problems. B) work with existing DBMS. C) are able to provide optimum hardware and software efficiency. D) are capable of storing much more data than they need. E) are cloud-based.
are oriented to facilitating organizational tasks and solving business problems
A(n) ________ shows the ordering of project tasks and the relationship of a task with preceding and succeeding tasks. A) PERT chart B) DFD C) feasibility study D) Gantt chart E) ergonomic chart
PERT chart
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