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HESI Medical Assisting Practice Test - Classic Version, 1st Edition
Get Quizlet's official HESI A2 - 1 term, 1 practice question, 1 full practice test
Medical Business Practice V1
Terms in this set (47)
What type of data entry is posted to a patient's account that results in an increase or addition to the account balance?
What piece of equipment is considered the '"lifeline" of the Medical Office?
In a small office a single machine may be used instead of several pieces of equipment. What can some office printers replace?
What is an example of data that would be included in the past medical history section of a patients history interview?
The patient has been taking atenolol for high blood pressure for two years.
Which local community resource should be included in a medical office's list of available services for patients?
How are proofreader's marks added to a document?
Using a pen or pencil.
Place the following potential indexing units in the order, in which they would be used to file a patient's records.
Date of birth.
Which kind of network is a large hospital of 1500 beds likely to use?
Local area network (LAN).
What financial report is also known as a statement of financial position?
Which accounting system includes a daily log, patient statements, ledgers, checks, and disbursement records?
What credential is a medical assistant (MA) entitled to use after taking and successfully passing the credentialing examination offered by the American Medical Technologists?
Which correctly describes the inferior and superior vena cava?
Veins that carry deoxygenated blood into the heart.
Which statement is true about the Medicare program?
It is for the disabled.
When opening the mail for the physician, how should the mail be stacked?
Most important to least important.
A medical office uses a letter style in which the date line, the complimentary closing and the typed signature line begin at the center of the page, but all other lines are left justified (flush left). What is the name for this style of letter?
Modified block letter style.
Which topic is covered in the benefits section of an employee handbook?
Which term best describes debts incurred in an office but not yet paid?
What is the best legal course of action if a medical assistant makes an error while keying information into an EMR? No time has elapsed, and no use has been made of the erroneous record.
Simply fix the error.
When alphabetically filing, which name is filed last?
John A. Halley.
If a medical assistant fails to follow established procedures such as proper cleaning of examination rooms, how many warnings would he or she expect to receive before being terminated for poor performance?
What are the two most common types of punctuation style used in written communication for letters in the medical office?
Standard and open.
Which is an example of data that would be entered by a medical assistant (MA) who is working in the administrative area of the medical office?
Which of these media types allow only writing, and not erasing and rewriting?
What is the most important reason for an efficiently run medical office to keep a supply inventory?
To facilitate ordering replacement supplies.
How should an initial telephone call to a patient regarding an overdue account be handled?
Discuss with the responsible party and treat with respect.
What is the major advantage of source-oriented medical records (SOMR) over problem-oriented medical records (POMR)?
Radiology reports would be filled in a group, allowing easy comparison.
Which scheduling tactic is characterized by having two patients come in at the beginning of each hour and the others are scheduled every 10 to 20 minutes?
Modified wave scheduling.
What is the most common name for the encounter form used by the medical office to record the procedures rendered to the patient?
Using terminal-digit filing, what is the first filing unit for a patient's chart number 345601?
Written instructions and information should be given to employees regarding the procedures for carring out tasks in the medical office and information for employees. Which information is included in the employee handbook?
Vacations and sick time.
Which function best describes bookkeeping?
Recording financial transactions.
What are the three main categories that can be placed on a task or '"to do list", when prioritizing work that needs to be accomplished in the medical office?
Must, should and could.
In appointment scheduling, what is the purpose of using a matrix or template before scheduling patients?
Block off lunch and doctors' hospital rounds.
What financial report is also known as a profit and loss statement?
Statement of income and expense.
In a problem-oriented medical records (POMR), where would a progress report of a follow-up visit concerning a patient's diabetes be filed?
With records concerning diabetes, filed by date.
What statement must be on the fax cover sheet to ensure the security of these faxed documents?
What document is not part of a patient account?
What classification of mail is used by newspapers and periodical publishers to send newspapers, journals, magazines, and other periodicals?
In a properly functioning doctor's office, whose employees have the correct service attitude, who is the boss, really?
Which type of resume highlights specific skill sets, the most valuable experiences, or emphasizes the most important abilities?
A patient comes to the multi-physician office and demands their medical records to take to another doctor. Who actually owns these records? And what is the proper procedure?
The clinic owns the records. Arrange for secure transfer of the necessary records.
What type of information would be saved on the computer if it was saved as a *.jpg file?
Which type of mail is the fastest delivery service offered by the United States Postal Service for a package weighing 2 pounds?
Which system is recognized for scheduling patients at the beginning of the same clock hour?
How many days in advance should the medical assistant place a reminder telephone call to a patient who has an upcoming appointment?
How would a medical assistant enter a paper laboratory report into a patient's electronic medical record most efficiently?
Scan the report.
What are the advantages of using out guides? (Select all that apply.)
They can be reused many times.
They help prevent misfiling records.
They provide a place for reports that arrive, while the record is in use.
They make finding the correct location of a file easier.
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