42 terms

Interpersonal Communication Midterm

Interpersonal Communication Midterm
Intrapersonal Communication
1 Person

Communication that occurs within yourself, including your thoughts and emotions
Interpersonal Communication
2-3 People

-High Degree for potential intimacy.
-A means for which our society is constructed.
Small Group Communication
Public Speaking
1 to many
Organizational Communication
1 to many

Chains of command
Mass Media
1 to millions/billions
Impersonal Communication
Small talk, Communication that treats people as objects, or that responds only to their roles, rather than to who they are as unique people.
Linear model of Communication
one-way view of communication that assumes a message is sent by a source to a receiver through a channel

Co-Linear model of Communication
Two-way communication, person A speaks person B listens and vise versa.

Transactional Model of Communication
represents communication as a process in which speakers and listeners work together to create mutual meanings

-Encoding your thoughts and feeling into a intended message.
-Constantly Communicating
-Non-Verbal communication
Anita Taylor's Transactional Model
Source-Encoding an intended message
Receiver- Decoding an intended message
Receiver-Gives a response
Source-receives feedback
Organizing;Identify relationships/Compare/contrast/Categorize
-Interpretation;Assign meaning
Goals in relation to perception
-Process info while allowing other truths to exist.
-Check perceptions for validity
Relevant Observations about Human Beings
-Influenced by most obvious
-People cling to first impressions even if they are wrong.
-Observations are reflections of ourselves.
-People Favor negative over positive impressions.
-People blame differently for ourselves then others.
Principle of Proximity
Things that are close together belong together
Principle of Similarity
Things that look alike seem like they belong together
Principle of Closure
Things that look like something are assumed to be that thing.
Richard's Triangle of Meaning
-Referent (thing we are talking about)
-Frame of reference
-Symbols (Represent the referent)
Between the symbol and the referent the difference is arbitrary.
Characteristics of language
-Rule Governed
-Culture Specific
-Arbitrary verbal symbol system
-Permits abstraction
Hirokawa's Ladder of abstraction
Sapir & Whorf
Language affects culture and use and vise versa
Rules that determine structure of language
Rules for assigning meaning to symbols
-event:something happens
-Observance of event
-label experience
-Put experience in general context
dictionary meaning of a word
personal meaning
Characteristics of Nonverbal Communi.cation
-Constant communication
-Communicate non-verbal even without conscious thought.
-Non-verbal does not have the same general understood meaning as a symbol.
-Non-Verbal communicating is ambiguous.
-Any conflict between verbal & non-verbal most people believe non-verbal.
Functions of Nonverbal with verbal communication
-Control or Status
-Hide or Modify Verbal communication.
-Can contradict verbal communication
-regulates interactions
-Carries cultural messages
-Carries relationship messages.
Use and perceptions of social and personal space
-Edward Hall
-Intimate distance; Skin to 18inches
-Personal distance; 18 inches to 4 feet
-Social distance; 4 feet to 12 feet
-Public distance; 12 feet +
-Body motions or gestures]
-Affect displays
-adapters (self/objects)
-Touch communication
-Positive effect
-Playful function
-Voice qualities
-Vocal characteristics
-Vocal qualifiers
-Vocal segregaters
Perceptions about yourself
-Reflected appraisal
-Significant others
-Social comparison
Desired Self
Who we want to be
Perceived Self
How we see ourselves
Presenting Self
How we present ourselves to others
Reasons we don't
-Vulnerable/Loss of self/Abandonment
Reasons we don't
-Too much info
-Time/speech differential
-Assumptions before conversation starts.
-Talking has more control
-Poor Training
non listening
Active listening
-Eliminate non listening
-Monitor listening to include all aspect of communication
-Paraphrase ask for clarification
-Give detailed feedback
-Ask for clarification at appropriate times
-Explain interruptions verbally
-Use time/speech differential to refocus.
Johari Window
a model that describes the realstionship between self disclosure and self awareness.
Maslow's Hierarchy of Needs
A method of classifying human needs and motivations into five categories in ascending order of importance: physiological, safety, social, esteem, and self-actualization

1. Physiological needs
2. safety
3.Love and Belonging
4.Self esteem
5. Self actualization
6. Need to know
7.Aesthetic need to experience beauty
William Schutz's Theory of needs
-Affection need
-Control (lead/Follow)