Principles of Business 8e Chapter7 Management and Leadership
Terms in this set (33)
Process of accomplish the goals of an organization through the effective use of people and other resources.
Involves analyzing information, setting goals, and making decisions about what needs to be done.
Means identifying and arranging the work and resources need to achieve the goals that been set.
Includes all of the activities involved in obtaining, preparing and compensating the people who work for a business
Is the effort to direct and lead people to accomplish the planned work of the organization.
Determines to what extent the business is accomplish the goals it set out to reach in the planning stage.
responsibilities for direction and success of entire business
responsibilities for specific parts of a company's operations
first-level managers responsible for work of a group of employees
Management by Others
employees that perform activities that may appear to be those of a manager
The way a manager treats and involves employees. Dictated by employees, set of tasks needing to be completed, or manager's confidence
more directive and controlling; close contact with employees
managers more collaborative; employees involved in decision-making process
combine the use of tactical and strategic management in specific situations
The ability to motivate individuals and groups to accomplish important goals
Prepare to be Leader
Participate in activities and organizations, observe leaders, work with a mentor, ask for feedback
self-understanding, understanding others, communication, team building, and developing job satisfaction are necessary skills
ability to understand one's own actions and reactions
comprehension and sympathetic awareness of others
connection between people and exchanging of information
activities and discussions to create a climate that encourages members to work hard
Developing Job Satisfaction
contentment of individual with his or her job
capacity to have an effect on the character or behavior of others
The ability to get others to accomplish tasks because of the position the leader holds
Results from the leader's ability to give and withhold rewards
Arises when group members recognize that the leader has special expertise in the area
When an individual or group trusts and respects the leader
A leadership role that is part of the organization's structure
A leadership role that is not a part of a formal structure
Ethical Business Practices
Practices that ensure the highest standards of conduct are observed in a company's relationships with everyone who is a part of the business or affected by the business' activities
describes reasons business exists and what it wants to accomplish
principles that guide decision-making and actions in the company
Model Ethical Behavior
managers should display ethical behavior in order to influence employees to do the same