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a discomforting response with more than one meaning, leaving the other party unsure of the responder's position
the emotional tone of a relationship as it is expressed in the messages that the partners send and receive
the process of human beings responding to verbal/nonverbal behavior. A human survival skill needed to maintain contact with the world
listening in which the goal is to judge the quality or accuracy of the speaker's remarks
a speech planned in advance, but not memorized, presented without notes in a direct, conversational manner
incorrect assumptions that lead us to believe that we have heard the message before or that the message is too simple or too complex to understand
communication in which the two parties involved consider one another as individuals
the art or science of establishing and promoting a favorable relationship with the public
the processof deliverately revealing information abouot oneself that is significant and that would not normally be known by others
a prediciton or expectation of an event that makes the outcome more likely to ovvur than would otherwise
a complete sentence describing the central idea of a speech, usually found in the first paragraph
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