49 terms

Speech/Communication NBE

Speech/Communication NBE
STUDY
PLAY
Ambiguous Response
a discomforting response with more than one meaning, leaving the other party unsure of the responder's position
Articulation
the process of pronouncing all the necessary parts of a word
Attending
the process of focusing on certain stimuli from the environment
Channel
the medium through which a message passes from sender to receiver
Climate
the emotional tone of a relationship as it is expressed in the messages that the partners send and receive
Communication
the process of human beings responding to verbal/nonverbal behavior. A human survival skill needed to maintain contact with the world
Concise
clear and brief
Connotation
the emotional associations of a term
Consensus
agreement between group members about a decision
Credibility
the believeability of a speaker or other source of information
Defensive Listening
taking innocent comments as personal attacks
Denotation
the objective, emotion-free meaning of a term
Empathetic Listening
listening in which the goal is to help the speakers solve a problem
Environment
physical location and personal history surrounding the communication
Equivocal
words that have more than one dictionary meaning
Euphemism
a pleasant term substituted for a more direct, less pleasant term
Evaluative Listening
listening in which the goal is to judge the quality or accuracy of the speaker's remarks
Extemporaneous Speech
a speech planned in advance, but not memorized, presented without notes in a direct, conversational manner
Faulty Assumptions
incorrect assumptions that lead us to believe that we have heard the message before or that the message is too simple or too complex to understand
Feedback
the discernible response of the receiver
Formal
the speech memorized or delivered word-for-word from a manuscript
Impromptu
a speech given "off the top of one's head" without preparation
Informational Listening
listening to understand another person or idea
Interpersonal Communication
communication in which the two parties involved consider one another as individuals
Intrapersonal Communication
communication with oneself
Kinesics
the stude of body movements, gestures, and posture
Manuscript
a speechthat is read word-for-word from a prepared text
Memorized
a speech that is learned and delivered by rote without a written text
Message
a speaker's words and actions
Message Overload
excessive written or verbal information
Noise
a force that interferes with the process of communication
Pitch
the highness or lowness of one's voice
Proxemics
the study of how people use space
Pseudolistening
giving the appearance of listening
Public Communication
one person speaking with limited verbal feedback
Public Relations
the art or science of establishing and promoting a favorable relationship with the public
Rate
the speed at which one speaks
Receiver
Decodes the message
Relative Terms
the relatively stable set of perceptions each individual holds of himself or herself
Self-disclosure
the processof deliverately revealing information abouot oneself that is significant and that would not normally be known by others
Self-esteem
the degree of regard a person holds for himself
Self-fulfilling Prophecy
a prediciton or expectation of an event that makes the outcome more likely to ovvur than would otherwise
Semantics
deals with the meanings of words
Sender
encodes and sends the message
Stage Hogging
not listening because he is only interested in what he has to say
Syntax
deals with the arrangement of words in a sentence
Thematic
a complete sentence describing the central idea of a speech, usually found in the first paragraph
Tone
the quality of one's voice
Volume
the loudness of one's voice