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cmn 260 provider perspective
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Medical socialization: Socialization
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Process of learning how to behave appropriately within a specific community
explicit rules - spoken directly, what is and was is not appropriate
implicit rules - unspoken, observe other behavior and see if they are punished or rewarded
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Terms in this set (14)
Medical socialization: Socialization
Process of learning how to behave appropriately within a specific community
explicit rules - spoken directly, what is and was is not appropriate
implicit rules - unspoken, observe other behavior and see if they are punished or rewarded
Voice of medicine
this is more:
- accurate diagnoses and prognoses
- expedient care
- restrained emotions
(talk is more technical)
(professional idenity with providers)
How does medical socialization influence care providers?
Professional:
- Time constraints (how many patients they can see each day)
- Loss of autonomy (quality or state of being self-governing)
Psychological:
- Self-doubt
- Satisfaction (important for mental/physical health)
Understand stress and burnout
Stress: Physical and psychological reaction to overwhelming stimuli in an environment
Burnout: an outcome of stress
What are the 3 factors for burnout?
1) Emotional exhaustion
2) Depersonalization - not treating patients as individuals
3) Reduced sense of personal accomplishment
How does burnout affect care providers?
1) Physical
- exhaustion, not eating
2) Psychological
- low self-esteem, depressive symptoms
3) Quality of work
- ineffective communication, quit job
4) Patient outcomes
- patients lose trust
four goals for medical encounters.
Interaction goals
Patient educational goals
Provider educational goals
Medical goals
Interaction goals
Require communication
1) Identity goals
- the impression that people want to make about themselves or their conversational partner (how do you want others to feel about you and how do you want to portray others in your mind)
2) Relational goals
- creating or maintaining a curtain relationship
3) Educational goals
- the exchange to information (between healthcare providers and patients)
Patient educational goals
acquire information, inform provider of
medical history, verify information
Provider educational goals
educate, inform, counsel
Medical goals
patient and provider's desired outcomes for a health issue (does NOT necessarily require communication)
Goals plans action theory: when people have interaction and medical goals it will prompt them to form mental representation that prompt action (idk if this is more this exact term ... look below)
how multiple goals work together and how they shape patients' and providers' behaviors.
Goals plans action theory: when people have interaction and medical goals it will prompt them to form mental representation that prompt action
communication tips for providers and patients.
Patients:
- Actively seek health information
- Acknowledge their emotions and biases
- Accept medical limitations and uncertainties
Providers:
- Treat complaints as opportunities to learn and help
- Invest in patients thoughts and feelings
- Try a little humor (when appropriate)
Understand advantages and drawbacks to interprofessional teamwork
....