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conveys a sense of self-assurance while also communicating respect for the other person
ability to be self-directed and independent in accomplishing goals and advocating for others
the ability to understand and accept another person's reality, to accurately perceive feelings, and to communicate this understanding to the other
one-to-one interactions between the nurse and another person that often occurs face to face
included all five senses and everything that does not involve the spoken or written word
human tendencies that interfere with accurately perceiving and interpretating messages from others
interaction that occurs when a small number of persons meet together - usually goal directed and requires an understanding of group dynamics
verbal and nonverbal symbolism used by others to convey meaning (art and music)
concern, sorrow, or pity felt for the client generated by the nurse's personal identification with the client's needs
therapeutic commuication techniques
specific responses that encourage the expression of feelings and ideas and convey acceptance and respect
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