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INFM quizzes 7-12

Terms in this set (50)

What does Electronic Data Interchange (EDI) do?
Question options:
A. Integrates the supply chain technologically, so that business partners share documents and information regarding production.
B. Integrates manufacturing with research and development.
C. Provides for configuration management of engineering documents.
D. All of the above.
A
What are the primary activities of the value chain?
Question options:
A. Activities that indirectly support the value chain such as human resources and IT.
B. Inbound logistics, operations, outbound logistics, sales/marketing and service.
C. Activities that directly support the creation of the product or service.
D. B and C are both correct.
D
A strategic information system is one that attempts to do what?
Question options:
A. Deliver a product or service at lower cost.
B. Deliver a differentiated product or service.
C. Enable innovation.
D. All of the above.
D
What has been the overall impact of the Internet on industry profitability?
Question options:
A. A general increase in profitability of businesses.
B. A general decrease in profitability of businesses.
C. An increase in the cost of doing business.
D. None of the above
B
Give an example of a semi-structured decision and explain what inputs would be necessary to provide assistance in making the decision.
Question options:
A. Deciding on a strategic change for the company.
B. Deciding to paint the bike red when the customer order specifies red.
C. Deciding whether the fever is caused by Corona19 or the common flu before the lab tests results.
D. Deciding to bring in a temp when a worker is sick on the assembly line.
C
How can IT play a role in competitive advantage, according to the 2008 article by Brynjolfsson and McAfee?
Question options:
A. IT can play a role in competitive advantage when the computers and software are updated regularly and do not fall behind.
B. IT can be a competitive advantage when there is good IT management that can deliver the services and deliver processes that support new innovation.
C. IT cannot play a role in competitive advantage because IT is a cost center for the company.
D. None of the above.
B
What is the productivity paradox?
Question options:
A. It was found that productivity and IT are not related, paradoxically.
B. Paradoxically, IT doubled the productivity of businesses that invested in them before 1991.
C. IT was supposed to help business' productivity, but it did not in early studies.
D. Paradoxes in business are numerous and are still being investigated.
C
What does a collaborative information system do?
Question options:
A. Allows two or more people to interact together on a topic or document to get something done.
B. Allows a team to copy documents and distribute the copies in order to share them.
C. Increases IT availability for the company.
D. Collaborative information systems enable employees to compete with each other better.
A
What does it mean for a business to have a competitive advantage?
Question options:
A. It has the best MIS among its competitors.
B. A competitive advantage is when a business has a patent for an unfair advantage.
C. The business is making and sustaining higher profits than the average in that sector.
D. None of the above.
C
What was Carr's argument in "Does IT Matter."
Question options:
A. IT has become a commodity, so the IT department should minimize costs and stabilize services.
B. IT tends not to be a differentiator for a company.
C. Early adopters of IT did appreciate a differentiation until all companies has similar IT.
D. All of the above are true about Carr's argument.
D
What is the value in documenting a business process?
A. To make it repeatable by standardizing it
B. More control of the process by collecting data as the process is executed
C. Communicating the process to new employees and to a computer for automation using BPMN
D. All of the above
D
Which of the following statements about about business processes is TRUE?
A. Automation through technology helps to make business processes more efficient and effective.
B. A business process is a process that is focused on achieving a goal for a business.
C. Processes are something that businesses go through every day in order to accomplish their mission.
D. All of the above are true.
D
Which one is NOT an example of a business process?
A. Strategic plan
B. Production
C. Procurement
D. Fulfillment
A
What is the simplest way to document a process?
A. Make a simple list of each step in the process.
B. Follow people around as they do their jobs.
C. Analyze forms used in the process.
D. Interview stakeholders about the business objectives.
A
What is business process reengineering?
A. Incrementally changes the process for better efficiency.
B. Automation of some parts of the process.
C. Modeling and modifying the current process to engineer new ways for efficiency.
D. Blowing up the current business process and starting over from scratch to design a new one.
D
What is an ERP system?
A. An ERP is a system that used to be popular in the 1980s and 1990s.
B. An ERP is a system that collects data about customer behavior and purchasing habits.
C. An ERP is an extrasensory reporting plan to predict supplier value.
D. An ERP is one centralized database and software system connecting all aspects of the business for end-to-end business functions.
D
Why did business process reengineering (BPR) get a bad name?
A. BPR was a fad that had more hype than substance.
B. BPR was more of a strategic tool than a tactical tool.
C. BPR was a way to find efficiencies in a business process by reducing the number of people who touch the process.
D. BPR was not a good way to develop new processes to replace existing processes.
C
What is one of the criticisms of ERP systems?
A. All businesses will have and use the same business processes as part of the ERP purchase.
B. ERPs have high startup costs.
C. If a business decides to employ their customary process in an ERP, it is responsible for further maintenance of the updates and changes.
D. All of the above.
D
What does ISO certification signify?
A. That a company knows what it does, does what it says and has well defined and measurable business processes.
B. That a company is somewhat mature in its business processes.
C. That a company is not mature.
D. That a company uses technology efficiently and sustainably.
A
What is BPMN?
A. A notation for BPR
B. A modeling language for business processes.
C. A programming language similar to Java.
D. A way to model decisions that managers make.
B
What does the CIO do?
A. Aligns IT strategy to business strategy
B. Allocates IT budget to support IT strategy
C. Oversees HR for IT including hiring and training
D. All of the above
D
Describe the job of a project manager.
A. Keeps processes on time and on budget
B. Keeps projects on time and on budget
C. Works with members of the C-suite on all IT projects
D. All of the above
B
Why would an organization outsource?
A. Can cut cost of human resources
B. Can raise cost of technology
C. Can increase rate of Corona19 infection.
D. Can lower skillset of organization
A
Describe the role of a systems analyst.
A. To translate the business requirements into the language that IT can understand and implement.
B. To analyze the system purchased by the business, and to put it into production in the business
C. To apply systems theory to analyzing the business needs within the competitive landscape.
D. None of the above.
A
Explain the point of having two different career paths in information systems.
A. One path is technical, and one is managerial
B. One path is managerial, and one is analytical
C. One path is information, and one is systems
D. One path is analytical, and one is superficial
A
What impact has information technology had on the way companies are organized?
A. Swirl the hierarchy
B. Deepen the hierarchy
C. Flatten the hierarchy
D. Blow up the hierarchy
C
What are the five types of information-systems users based on their adoption of technology?
A. Innovators, Early Adopters, Early Majority, Late Majority and Laggards
B. Innovators, Early Adopters, Majority, Late Adopters, Never Adopters
C. Those who love technology and those who do not.
D. Children, Parents, Grandparents, Aunts and Uncles, Cousins
A
What is not an advantage of centralizing the IT function?
A. Centralizing control of computer systems
B. Centralized data
C. Limited local control of IT resources scattered within divisions of the organization
D. None of the above are disadvantages
C
What are some of the different roles for a computer engineer?
A. Hardware, Software, Network, DevOps
B. Hardware, Software, Network, Systems
C. Hardware, Cloud, Network, Systems
D. Hardware, Software, Communications, Systems
B
What are the duties of a computer operator?
A. Installing upgrades, monitoring capacities and computing environment
B. Operates the business processes running on the computing systems
C. Like a phone operator, a computer operator provides customer services for computing
D. Strategic IT planning
A
What are three differences between second-generation and third-generation languages?
A. 3GL use more English words.
B. 3GL are easier to learn because they are more abstract
C. 2GL tend to be platform specific; 3GL tend to be platform independent
D. All of the above
D
Why would an organization consider building its own software application if it is cheaper to buy one?
A. As a competitive advantage in the marketplace
B. As a way to spend money before the end of the fiscal year
C. As way to avoid vendor lock in
D. None of the above
A
What is the relationship between HTML and CSS in website design?
A. HTML, CSS and Javascript are the three language of HTML5
B. HTML is a 2GL and CSS is a 3GL
C. HTML and CSS are two network protocols like TCP and IP
D. HTML carries the data and CSS carries the format/style for displaying the data
D
What is responsive design?
A. Design by adding customers to the design team
B. Same as user-centered design
C. The graphical interface flows effectively on multiple devices
D. All of the above
C
What are the steps in the SDLC methodology?
A. Preliminary Analysis, System Analysis, System Design, Programming, Testing, Implementation, and Maintenance
B. Preliminary Analysis, System Design, System Analysis, Programming, Testing, Implementation, and Maintenance
C. Preliminary Analysis, System Analysis, System Design, Programming, Implementation, Testing, and Maintenance
D. System Analysis, Preliminary Analysis, System Design, Programming, Testing, Implementation, and Maintenance
A
What is the difference between the pilot implementation methodology and the parallel implementation methodology?
A. Parallel implementations are more common than pilot implementations in business.
B. Pilot methodology implements new software for just a subset of employees while the parallel implementation methodology uses both the old and the new applications at the same time.
C. Parallel methodology implements new software for just a subset of employees while the Pilot implementation methodology uses both the old and the new applications at the same time.
D. All of the above.
B
What makes the lean methodology unique?
A. The project is tracked using a Gant or PERT chart.
B. Not all of the system requirements are known before starting the project
C. The phases of development progress one without going back, by one like a waterfall.
D. All of the documents have been completed for the project.
B
What is change management?
A. A way to manage changes to competitors and their position in the market through organizational strategy
B. Management of employee turnover in an organization including training.
C. How to version software in IT
D. The processes and policies that allow for and manage changes within the organization.
D
What is RAD software development?
A. Write the requirements and specification documents before starting to build the system.
B. RAD stands for Radical Development to build only what is necessary for the business.
C. Get a working model running then incrementally improve the model.
D. Add a new function and release the next version of the system every sprint.
C
What are the four different information systems implementation methodologies?
A. transaction processing systems, management information systems, decision support systems, information security systems
B. Cutover, pilot, parallel, phased
C. Innovators, early adopters, late adopters, lagers
D. Waterfall, Incremental, Cyclical, Agile
B
Which technologies have had the biggest effect on globalization?
A. Internet and WWW
B. US citizens learning a second language beyond English
C. LAN and WAN
D. Computers and Smartphones
A
What are the challenges of globalization?
A. International shipping
B. Language and cultural norms
C. Legal issues
D. All of the above
D
What are Jakob Nielsen's three stages of the digital divide?
A. Economic, scalability, and empowerment
B. Economic, usability, and empowerment
C. Economic, usability, and deployment
D. Efficiency, usability, and empowerment
B
What does the term digital divide mean today?
A. Those who have money and those who do not
B. Those who have access to the global network and those who do not
C. Dividing packets into smaller packets for the internet
D. Those who have to a computer and those who do not
B
Which country has the highest average Internet speed?
A. North Korea
B. Germany
C. Sweden
D. United States
C
Which one is not thought of as an advantage brought about by globalization?
A. locating expertise and cheaper labor
B. Broader markets
C. locating better vacation destinations
D. 24/7 operation
C
What was one of the key points of The Rise of the Network Society?
A. Networking created an economy with the capacity to work as a unit in real time on a planetary scale
B. Networking globally made English the default business language across the world
C. Networking enabled the exploitation of cheap labor in other countries
D. None of the above
A
How does Friedman define the three eras of Globalization 3.0?
A. It was about how much horsepower, wind power, and steam power a country had and how creatively it was deployed
B. He does not define Globalization 3.0, because there are only two eras of globalization so far.
C. The convergence of the personal computer, fiber-optic Internet connections, and software has created a "flat-world platform" that allows small groups and even individuals to go global.
D. In this era, the dynamic force driving change was comprised of multinational companies.
C
What does the term globalization mean?
A. The integration (not isolation) of goods, services, labor and cultures across the world
B. Globalization refers to the climate crisis
C. Globalization means the opening of markets beyond the United States
D. None of the above
A
Which if the following areas is NOT targeted as a part of The European 2020 Strategy, European Union's initiative to address the problems of digital divide.
A. Climate
B. Poverty reduction
C. Education
D. Healthcare
D
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