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Population Health: Exam 2

Terms in this set (226)

1) Safety. Staff (and patients/families) should feel psychologically and physically safe. Environment should promote a sense of safety. i.e. Developing health care settings and activities that ensure patients physical and emotional safety
2) Trustworthiness and transparency. Organizational operations and decisions are developed and implemented with transparency-want to build and maintain trust with staff. i.e. Creating clear expectations with patients about what proposed treatments entail, who will provide services, and how care will be provide. Provide rational for why things are being done and include patient in their own care
3) Peer support. Peer and mutual self-help are key in establishing and maintaining safety and hope, trust, and enhances collaboration i.e. Creating dedicated space at the beginning of each shift for providers to connect with each other and take an emotional temperature of the team.
4) Empowerment, voice, and choice. Systems promote a sense of choice and control and help individual's enhance skills for managing feelings. Organizations serve as facilitators of resiliency for stress compassion fatigue i.e. using individual's strengths in the development of their treatment and informing patients regarding treatment options so they can choose the options they prefer
5) Collaboration and mutuality. There is recognition that healing happens in relationships and in the meaningful sharing of power and decision making. The organization recognizes that everyone has a role to play in a trauma-informed approach. One does not have to be a therapist to be therapeutic i.e. Maximizing collaboration among health care staff, patients, and their families in organizational and treatment planning
6) Cultural, historical, and ggender issues. The organization actively moves past cultural stereotypes and biases, offers culturally responsive services, leverages the healing value of traditional cultural connections, and recognizes and addresses historical trauma i.e. Creating screening practices that ensure care plan accounts for and are tailored to the patient's cultural beliefs and views