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5 Written questions

5 Matching questions

  1. Letter address/Inside address
  2. Tab
  3. Attachment notation
  4. Single space
  5. Guide Words
  1. a the address of the receiver of the letter
  2. b the key used to align the guide words in a memo
  3. c a heading typed at the beginning of a memorandum consisting of TO, FROM, DATE, SUBJECT; these four words should be typed in bold, all caps, and should be followed by a colon
  4. d pressing the enter key once (1) time leaving no blank lines
  5. e indicates that another document is attached to a letter

5 Multiple choice questions

  1. the ending of a letter (ex: sincerely yours)
  2. (standard) means that a colon is keyed after the salutation (Dear Mr. Smith:) and a comma after the complimentary close (Sincerely,)
  3. a punctuation style for letters in which there is no punctuation following the salutation and complimentary close of the letter
  4. Author's handwritten/signed name. Placed on the printed copy of the letter.
  5. All parts of a letter begin at the left margin, including the paragraphs

5 True/False questions

  1. BodyMain text of a personal letter, business letter, memo, email, or report.


  2. Letterheadstationary that contains a company's name, address, phone/fax number and email address


  3. Enclosure notationUse lowercase (c ) by the name of the person(s) to receive a copy. Place the copy notation a double space below the last line of the enclosure notation or the reference line if there is no enclosure.


  4. 4xthe key used to align the guide words in a memo


  5. Copy Notationgreeting of the letter (ex Dear Julie)


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