5 Written questions
5 Matching questions
- Enclosure notation
- Guide Words
- Handwritten signature
- a a heading typed at the beginning of a memorandum consisting of TO, FROM, DATE, SUBJECT; these four words should be typed in bold, all caps, and should be followed by a colon
- b greeting of the letter (ex Dear Julie)
- c Author's handwritten/signed name. Placed on the printed copy of the letter.
- d A special notation at the end of a letter that indicates that an item(s) is included with the letter.
- e Main text of a personal letter, business letter, memo, email, or report.
5 Multiple choice questions
- lowercase initials of the person typing the letter
- pressing the enter key once (1) time leaving no blank lines
- the ending of a letter (ex: sincerely yours)
- (standard) means that a colon is keyed after the salutation (Dear Mr. Smith:) and a comma after the complimentary close (Sincerely,)
- a punctuation style for letters in which there is no punctuation following the salutation and complimentary close of the letter
5 True/False questions
Copy Notation → a punctuation style for letters in which there is no punctuation following the salutation and complimentary close of the letter
Tab → the key used to align the guide words in a memo
Letterhead → stationary that contains a company's name, address, phone/fax number and email address
4x → Spaces between the date and inside address of a letter and space between the complimentary close and keyed name.
Attachment notation → Use lowercase (c ) by the name of the person(s) to receive a copy. Place the copy notation a double space below the last line of the enclosure notation or the reference line if there is no enclosure.