Marketing Essentials Chapter 11 Management Skills
Terms in this set (17)
The process of achieving company goals by effective use of resources through planning, organizing, and controlling.
A hierarchical, up-and-down structure in which the tasks and responsibilities of each level are clearly defined.
Those who make decisions that affect the whole company
The type of management that implements the decisions of top management and plans how the departments under them can work to reach
top management's goals
supervisory level management
Type of management in which managers
supervise the employees who carry out the tasks determined by middle and top
A type of management style in which top
management shares decision making with self-managing teams of workers who set their own goals and make their own decisions.
Encouraging team members to contribute to and take responsibility for the management process.
Something used in producing goods and services; a source of aid or support that may be drawn upon when needed.
A single human being as contrasted with a social group or institution.
Setting goals and determining how to reach them.
Establishing a time frame in which to achieve a goal, assigning employees to the project, and determining a method for approaching the work.
The process of setting standards and evaluating performance.
A description of the ultimate goals of a company.
A means of encouraging appropriate workplace behavior in order to improve employee performance.
An opportunity for an employee and a manager to obtain valuable feedback when an employee leaves the company
To ascertain the origin, nature, or definitive characteristics of.
Consider as obligatory, useful, just, or proper
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