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Final Test: Essential Career Skills

Terms in this set (41)

Which option best describes punctuality in the context of positive work habits?
ensuring that you fulfill your commitments on time or in advance
Chrissie shirks the additional work given to her.
She lacks the trait of______________
responsibility
Which sentence demonstrates sexual harassment in the workplace?
Elisa's colleagues make snide and demeaning remarks about women in her presence.
Which person is displaying honesty?
Sam believes in stating the truth, however uncomfortable he feels.
Choose the correct option in the blank area.
When you keep someone's personal information confidential, you are________________________
respecting other's privacy
Kenny was selected to represent his company at an international conference. Which attire would be appropriate for the event?
business formals
Which factor can hinder problem solving?
________________ can hinder problem solving.
conceptual blocks
Which employee is most likely to come up with creative solutions?
Mark loves interacting with all types of people.
Who in the following situations is resorting to stereotyping?
- Alicia was finding it difficult to get a job because she was 50 years old and companies seemed to prefer younger candidates.
- Jennifer did not employ non-white people in her company.
- Marcia, an HR manager, always gave preference to disabled people when interviewing suitable candidates.
- Navin did not want to share his apartment with non-Indians because he was more comfortable with his own ethnic group.
- Wong's manager Rachel assumed that Wong was hardworking because he was Chinese.
"Rachel" is resorting to stereotyping.
Which company demonstrates the best strategy to help employees embrace diversity?
Magnolia Spas has an ongoing program that teaches all employees to understand and appreciate differences.
As the team leader, John ensures that all his teammates are clear on the team goals they need to achieve.
He demonstrates the quality of____________________
effective communication
Penny manipulates the financial reports to hide her inefficiency. Which trait is she demonstrating?
dishonesty
How many parts does an I-statement have?
An I-statement has _______ parts.
four
How does stress affect your work life?
It reduces your efficiency.
Rick has difficulty remembering what he reads. Which strategy will help him remember more easily?
Rick should adopt the strategy of ___________ to remember more easily.
taking notes
Which phrase describes this image most precisely?
a colorful bunch of tulips in a transparent jug with a handle
Which person is listening actively?

- Abdul notices that the speaker has given incorrect information and waits impatiently for the speaker to finish before mentioning it.
- Eva is listening and simultaneously checking her messages on her smartphone.
- Jose is listening and making snide comments to his neighbor about the speaker's accent.
- Rafael has an open mind and focuses on the speaker's words and body language.
- Zoey is bored and keeps looking at her watch.
"Rafael" is listening actively.
Which person is likely to make the most effective presentation?
Olivia dresses neatly, rehearses what she has to say beforehand, and takes care to speak clearly.
Which unit of measurement relates to quantity?
_____________ is a unit of measurement that relates to quantity.
Pound
Which professional would use decimals the most often?
architect
Which type of decision maker tends to choose the first available option in haste?
A (an) __________________ is a type of decision maker who tends to choose the first available option in haste.
plunger
Which step is common to both the basic decision-making process and the decision-making process necessary to solve a workplace problem?
identifying the need or problem
Which guideline will help keep a mission statement relevant even in changing times?
broad in scope
Which characteristic of a company suggests that it has an informal work culture?
flexible working hours
By following which attribute, will Eva exhibit a positive employee trait?
pinpointing others for any fault in a product or service
How can organizations devise effective ways of improving customer satisfaction?
researching and determining the exact needs of customers
Which goal incorporates most of the criteria required for a SMART goal?
Zeenat plans to become a kindergarten teacher; she has a part-time job to help finance her education and plans to obtain her graduate degree in education in three years.
Penelope is working on a large project. In what sequence should she perform these tasks in order to be productive?
↓Break up the project into simpler tasks.
↓Prioritize tasks.
↓Make a schedule.
↓Create an action plan.
↓Delegate work.
Choose the most appropriate option to complete the sentence.

Emily is working in a retail store. She is vulnerable to________
physical injuries caused by lifting heavy loads
What does the Occupational Safety and Health Act enforce?
Employers should adhere to certain health and safety standards for the wellbeing of employees.
Which component acts as a summary of professional achievements, education, skill set, and qualities?
A (an) _________________ is a summary of your professional achievements, education, skill set, qualities, and so on, and describes your potential.
career portfolio
Which friend's advice will help Angelika become an effective learner?
pursue her academic interests and hobbies and read a wide range of books
Who best exemplifies the traits of a lifelong learner?
Jonathan works as a cashier; he enrolled in a part-time course in accountancy, and he pays keen attention to all aspects of his job.
A manager suspects that one of his team members has been fraudulently accessing confidential and sensitive information and breaching data integrity. Which technology would help the manager look into the activities of the team member?

_______________ technology would be useful to look into the activities of the team member.
Computer forensics
Which of these scenarios is a case of misuse of workplace resources?
An employee uses the office Internet to check and update personal web sites, blogs, and social networking accounts.
Which statement best describes a worksheet?
a single spreadsheet
Email applications are either local client programs or web-based programs. Which application is an example of a web-based email?

____________ is an example of a web-based email.
Yahoo! Mail
To what does the term computer hacking refer?
gaining unauthorized access to a computer or computer network
Modern businesses use various web-based applications. Which web-based application allows users to collaborate when creating content?

________ is a web-based application that allows users to collaborate when creating content.
Wiki
Which telecommunications device helps transmit security-sensitive documents?
fax machines
Which action should a job seeker take prior to an interview?
-- send an email asking job-related queries (not sure bout dis one!!!)
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