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Complex process that involves the use of good communication skills, appropriate interview questions and purposeful observation and relevant assessment tools.
Visual and Hearing Impairments
Can affect the older adults ability to perceive nonverbal messages.
Type of Communication Barrier
Too much info being requested at one time
Too many people trying to communicate at one time
Physical Discomfort (have to urinate etc)
Phrases like "Why cry over spilled milk?" Grandma, Everything's going to be ok etc. may?
Interfere with the ability to develop a sense of trust that is necessary for discussing psychosocial issues.
Good Communication Skills
Exhibited by introducing yourself, explaining your role and then asking the person his or her preferred name and use the wristband to confirm information.
Important communication skill and it can be particularly effective as a psychosocial assessment tool and to communicate respect and caring.
"Mrs. P, you mentioned that your daughter doesnt want you living with her"
Gives feedback about what the nurse heard and leads into further questions about underlying feelings
Face to Face Positioning
Facilitates verbal as well as nonverbal communication and is particularly important when visual or hearing impairments interfere with communication
*Ppl feel more comfy when at same level
Shows respect for person's territory and may be particularly important when talking with people who become anxious when they are in closed spaces (RE: Closing the door)
Clothing, grooming, cosmetics and hygiene provide CLUES, but questions need to be asked.
Can Provide Clues to Broader aspects of psychosocial function.
Friendly and cooperative with good conversational skills
Hostility, Social Isolation, Poor Social Skills and Lack of Ambition.
Response to the Interview
Older adult may initially be very receptive to questions but may become defensive or sarcastic when uncomfortable with the line of questioning
Measured along a continuum including stupor, drowsiness, somnolence etc.
Clue: Excessive daytime drowsiness can mean other physiologic issues
Persons recal of recent past events.
Assess especially in relation to activites what are important in daily life like remembering to pay bills.
Speech and Language Characteristics
Assessing Pace, tone, volume, articulation, ability to organize and communicate thoughts.
Asses through observations about how older adults meet their needs in a particular situation.
Problem Solving Abilities
Ability to understand the significance of the present situation
*Establishes a basis for planning care
Closely associated with emotions but differs from them in that it is more pervasive, less intense and longer lasting.
Fixed false beliefs that have little or no basis in reality and cannot be corrected by appealing to reason. People use this to preserve their egos, maintain control over threatening situations, organize info that is hard to process.
*Paranoia is the most common type
Sensory perceptions that have no basis in an external stimulus.
Visual/Auditory are most common.
Misperceptions of an external stimulus. Differ from hallucinations in that they have some basis in reality.
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