Upgrade to remove ads
Only $35.99/year

Chapter 1 Articles

Terms in this set (10)

According to Chapter 1 in the Interpersonal Skills textbook, self-awareness is the capacity for introspection and the ability to
reconcile oneself as an individual separate from the environment and other individuals.
In the article, "Misconduct Won't Change Until the Culture Does" the statement 'Leaders actually have to believe that harassment [and other misconduct are] wrong' was given as an example of what component of an effective workplace culture for deterring bad behavior?
Values
According to the article, "The Best Managers Blanace Analytical and Emotional Intelligence," which of the following statements was NOT provided as a way of exercising your analytic network (AN) ?
If you think there is something you know with relative certainty, push yourself to challenge that assumption and consider other possibilities.
According to the article, "Misconduct Won't Change Until the Culture Does," Fran Sepler was hired by the EEOC to do what?
create training for the federal government to prevent uncivil, rude, abusive, discriminatory and harassing behavior.
According to the article, "The Best Managers Blanace Analytical and Emotional Intelligence," the purpose of asking the following questions:

How am I processing things at this moment? Am I thinking about concrete facts, details, or solutions? Or, am I reflecting more openly and creatively about possibilities? Am I thinking about what is objectively right or wrong? Or, am I weighing the relative merits of what seems fair or morally just?

...is to?
help you determine your own "go-to" network.
According to Chapter 1 in the Interpersonal Skills textbook, which of the following was NOT listed as a way to increase your self-awareness?
Practice desired techniques
T/F: According to the article, "The Best Managers Blanace Analytical and Emotional Intelligence, "These two networks - the AN and the EN - oppose each other. More specifically, they actually suppress each other. When one is activated, the other is deactivated.
True
T/F: According to the "Behaving Badly" article, supervisors who yell or are aggressive have typically been the recipient of this type of behavior while they were growing up. Thus, they are more likely to exhibit such behavior in the workplace.
True
According to the article, "Misconduct Won't Change Until the Culture Does," which of the following was NOT listed as a way for leaders to ensure they create a culture of respect and civility?
Decentralize your communication effort such that line managers aren't given a lot of guidelines or restrictions on handling uncivil behavior.
Using the article, "Misconduct Won't Change Until the Culture Does," as a guide, fill in the blank to this sentence: Companies that have repeated complaints of harassment [or other misconduct] usually have a serious ______________ problem,"
culture
Other sets by this creator