Upgrade to remove ads
Only $35.99/year

whatever exam 2

Terms in this set (30)

Which action is most likely to positively influence readers' perceptions of credibility?
Being specific
The use of familiar words in business messages is most likely to
help the readers process the information easily
To ensure the completeness of a business message, be sure to
be specific
Which action is most likely to help your write concisely
Avoiding redundancy
Donna has written a proposal for a new initiative. Which action will help her evaluate how her message will impact stakeholders
applying the FAIR test
Which action is most likely to improve the ease of navigation in information-rich and complex messages
using heading to convey the contents of sections
Which tast are you most likely to do during the second pass of proofreading
Look for language mechanics errors
A survey of recruiters found that the most sought after characteristic of writing style is
Being accurate
A business message is complete if it
Provides all the information necessary to meet the intended purpose
McDuff's boss told him he needs to be more concise in his report writing. To do this McDuff should
Omit needless words
Which guideline should be follwed to ensure that you are including the information that is necessary for your message
Pl, write, and review your message strategically to provide all relevant information, but nothing irrelevant
which statement about active voice and passive voice is true
People tend to think in a doer-action-object pattern
For most written business communcications, the first consideration should be to
get the message across in an easy-to-read-manner
Which statement accurately describes the use of figures of speech, such as idioms and metaphors, in business writing
They should be avoided because they lack specificity.
Using the active voice while writing business messages
allows for faster processing of the business message
In the context of dealing with business problems, what should ideally be the first step
Identifying the business problem
Sending mixed signals is most likely to
cause the reader to feel confused
In order to make business messages more positive, business writers should focus on actions they can accomplish and deomonstrate a realistic optimism. However, they should be careful
not to set unrealistic expectations
Analyzing a business problem typically involves
making conclusions based on facts
The use of we-voice in a business message
emphasizes the writer's shared interests with the reader
what is typically included in the reviewing stage of writing and effective business message.
ensuring that the communication is fair
Most business arguments employ a deductive approach. When employing this approach you are most likely to
begin by stating the primary message, which is typically a recommendation
what is typically included in the planning stage of writing an effective business message
identifying the primary message and key points
What should be one pf the primary goals of a business communicator
To express the message in ways that inspire others
What is something an excellent business writer would do
spend more time planning than writing
What is typically included in the writing stage of developing an effective business message
Setting a positive and other-oriented tone
In the course of creating an effective business message, excellent business thinkers are most likely to
make well-reasoned conclusions and solutions
A meta message is
what people take away from a communication
The overall evaluation that a reader perceives the writer to have toward the reader and the message content is
Tone
Readers are more likely to react positively to a message if the writer
is clearly concerned about the issues discussed
Other sets by this creator