CIS Quiz 2

Managers use software applications that help them make decisions that would otherwise take a lot of time to figure out. For instance, these tools can help figure out if a customer qualifies for an auto loan or should receive additional credit. Interactive applications that provide models to support managerial decision making are called ________________.
Click the card to flip 👆
1 / 10
Terms in this set (10)
Managers use software applications that help them make decisions that would otherwise take a lot of time to figure out. For instance, these tools can help figure out if a customer qualifies for an auto loan or should receive additional credit. Interactive applications that provide models to support managerial decision making are called ________________.
Decision Support Systems (DSS)
IT architectures or enterprise architectures are the terms used to describe ________________.
The "blueprints" that guide and govern software add-ons, upgrades, hardware, systems, networks, cloud services and other IT.
Corporate executives use information from _______ to apply their experience, expertise, and skills to create wisdom that will lead to new corporate strategies. (Choose most appropriate answer.)
Executive Information Systems (EIS)
________________ can be licensed to customers as on-demand, through a subscription, as a pay-as-you-go model, or free of charge where revenue can be generated by other means, such as through sale of advertisements.
Software as a Service services
Developing a(n) __________ starts with the organization's goals and identifies the strategic direction in which it is heading and the business drivers to which it is responding.
enterprise architecture
Transactions are typically processed either [A] all together for a defined time window (e.g. end of a day or week) or [B] processed as each transaction occurs. The first method [A] is called ________ processing.
batch
What kinds of reports are created only when something deviates from the norm?
Exception reports
The terms "data", "information", "knowledge", and "wisdom" have specific meanings. With regards to a customer satisfaction application used in the automobile industry, which of the following is an example of information?
Reports that summarize ratings for a specific dealership including a calculation of the average rating across all survey questions and a calculation of summary statistics for groups of questions that correspond to important dimensions such as dealership staff, satisfaction with product, quality of service and so on.
Jay Garcia is a marketing manager at Fire Mouth, a new hot sauce manufacturer. He is using his company's DSS to determine the best price for a new brand of hot sauce called "Fires of Hell". He inputs figures about his costs, price and desired profit and then checks to see what the app tells him his sales volume would need to be based on those factors. As he works on the problem, he changes his assumptions about the input factors and notes how those changes impact the predicted sales volume. Jay is doing ________ analysis.
What-if
________ is the pooling of physical storage from multiple network storage devices into what appears to be a single storage device managed from a central console.
Storage virtualization