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________ is the semiconductor material used to make transistors.


The ________ is the box that contains the central electronic components of the computer.

system unit

Which type of software lets you dictate letters, e-mails, and voice commands?

speech recognition software

CD ripping refers to ________.

encoding CDs to MP3 format

Multimedia software includes all of the following EXCEPT:

utility software.

GPS software allows users to ________.

locate restaurants, airports, and points of interest

Which type of software helps managers with tasks such as scheduling charts?

project management software

Software that does "back office" operations and processing functions such as billing, production, inventory management, and human resources management is called ________.

enterprise resource planning software

The special memory storage areas built into the CPU are called ________.


Which of the following is an example of discounted software?

educational versions of software

Angel and Blackboard are examples of ________.

course management software

The ASCII code can represent ________ unique characters.


In a spreadsheet, the columns and rows form individual boxes called _______.


Which type of software stores client information in one central database for use by sales professionals?

customer relationship management software

Software designed for a specific industry is known as ________ software.

vertical market

The CPU processing cycle has how many steps?


Unicode uses ________ bits to code character data.


Microsoft ________ is software that allows students who have Tablet PCs to write their notes directly onto the tablet, using it as an electronic notebook.


Software you can use to create a budget is called ________.

spreadsheet software

Every software program has a set of ________ that specify the minimum recommended standards for the operating system, processor, RAM, and hard drive capacity.

system requirements

Custom software, developed to address the needs of a specific company, is known as ________ software.


Which of the following sequences lists the speed of memory from the fastest to the slowest?

registers, Level 1 cache, Level 2 cache, RAM

QuarkXPress and Adobe InDesign are examples of ________ software.

desktop publishing

Presentation software includes all of the following features EXCEPT:


In a spreadsheet, equations you build yourself using values and cell references are called ________.


Microsoft Office and Corel WordPerfect Office are examples of ________.

software suites

All of the commands in an instruction set are written in ________ language, which is easier for humans to work with than binary.


An example of software that includes electronic checkbook registers and automatic bill payment tools is ________.

Intuit Quicken

Which Microsoft program is used to create technical drawings, map basic block diagrams, and more?


Predesigned forms that provide the basic structure for a particular kind of document are known as ________.


The cell address F7 indicates that the cell ________.

is at column F, row 7 of the worksheet

Computer-aided design software is used primarily by ________.

engineers to create models

The main purpose of the decode stage is for the CPU's ________ to translate program instructions into commands the CPU can understand.

control unit

Which type of software is used at colleges to keep track of student records?

database software

A(n) ________ software installation allows you to decide which features you want to install on the hard drive.


The ________ number system uses the digits 0-9 and the symbols A-F.


QuickBooks and Peachtree are examples of ________.

accounting software

Illegally copying an application onto another computer is called ________.

software piracy

Microsoft Word and Writer are examples of ________.

word processing software

The primary benefit of a spreadsheet program is ________.

its ability to automatically recalculate formulas and functions

System software does all of the following EXCEPT ________.

add graphics and pictures to files

Web-based application software is software that ________.

is stored completely on a Web server instead of your hard drive

Software refers to a set of instructions that tells the computer what to do. These instruction sets are called ________.


When available, the best way to remove an unwanted software application is to ________.

use the application's uninstall program

Software that lets you do tasks at home, school, and work is called ________.

application software

Which type of software is used to keep track of appointments, to-do lists, and telephone numbers?

personal information manager (PIM) software

Adobe Dreamweaver is an example of ________.

Web page authoring software

The collection of commands that a specific CPU executes is called its ________


Which type of software is used to make a slide show?

presentation software

Adobe Premiere Pro and Microsoft Live Movie Maker are examples of ________ software.

digital video editing

Which file format enables users to share, view, and print any file as long as they have the appropriate program installed?


The organization responsible for rating computer games is the ________.

Entertainment Software Rating Board

Software that is distributed for free, but often with the condition that you pay for it if you like and intend to use it, is called ________.


What type of memory stores frequently used instructions or data needed by the CPU?


A byte is composed of ________ bits.


In the URL, the portion labeled .com is the ________.

top-level domain

All of the following are ways to communicate on the Internet EXCEPT:


The "s" in https stands for ________.

secure socket layer

Podcasts enable you to ________.

broadcast over the Internet using compressed audio and video files such as MP3s and MP4s

One way to mark a Web site so that you can return to it later without typing the address is to ________.

use Favorites or Bookmarks

Which of the following is the desktop search feature in Mac OS X Snow Leopard?


If you wanted to keep a written online journal, you would use ________.

a weblog

The Internet backbone refers to ________.

the main pathway of high-speed communications lines through which all Internet traffic flows

________ is a social networking service that enables you to exchange short text messages with your friends or "followers."


E-commerce that involves businesses buying and selling goods and services to other businesses is called ________.


Which of the following is similar to the Windows System Properties dialog box and displays hardware and software information on a Mac?

System Profiler

Adobe Reader, Flash Player, and QuickTime Player are all examples of special software programs called ________.


Which of the following are personal video journal entries posted on the Web?


Which of the following is a free Web authoring suite?


The Internet2 is a project ________.

to develop new Internet technologies

You can keep track of IM contacts by using a ________.

buddy list

The name of the free Internet browser from Mozilla is ________.


Facebook and MySpace are considered to be ________.

social networking Web sites

What protocol allows files to be transferred from a Web server so that you can view them on your computer using a browser?


Web 2.0 describes ________.

a trend of new Web applications that combine the functionality of multiple applications

A(n) ________ is a keyword or term that is assigned to a piece of information such as a Web page, digital image, or video and describes the site so that it can be found again by browsing or searching.


A set of programs that searches the Web to find information is called a ________.

search engine

Which of the following is most likely to be a popular choice for a broadband Internet connection in a rural area?


The large scale networking (LSN) project is ________.

a U.S. government Internet research project

Which of the following is NOT a type of broadband Internet connection?


Which of the following is an open source operating system?


A Web site that allows anyone to add or edit content is called a ________.


Search engines have which three parts?

a spider, an indexer, and search engine software

When building your own computer, which of the following is NOT required?

a router

RSS stands for ________.

Really Simple Syndication

Instant messaging (IM) services are programs that enable you to ________.

communicate in real time with others who are online

The Internet is ________.

a large network of networks

The text version of a Web site's Internet address is called the ________.

Uniform Resource Locator (URL)

Which of the following is free software to create or edit digital art?


The World Wide Web was invented by ________.

Tim Berners-Lee at CERN

OpenOffice 3 includes all of the following components EXCEPT:


Podcasts use which of the following technologies?


A webcast is ________.

the broadcast of audio or video content over the Internet

A list of pages within a Web site that you have visited and that usually appears at the top of a page is referred to as a(n) ________.

breadcrumb trail

The concept of the Internet developed from ________.

the Cold War crisis

All of the following are examples of multimedia EXCEPT:


In the URL, the portion labeled http is the ________.


Which of the following provides the highest speed Internet connection?


The default file format for saving a spreadsheet in Calc is ________.


The advantage of a dial-up Internet connection is ________.

low cost

HTTP is the abbreviation for ________.

hypertext transfer protocol

All of the following are parts of a URL EXCEPT:


Webcasts differ from podcasts in that webcasts ________.

are not updated automatically

The agency that first began funding the Internet was called the ________.

Advanced Research Projects Agency Network

________ microphones pick up sound from only one direction.


Computers gather data, which means that they allow users to ________ data.


In binary language, each letter of the alphabet, each number, and each special character is made up of a unique combination of

eight bits.

Inkjet printers and laser printers are examples of ________ printers.


________ is the theory that holds that there is no universal moral truth and that instead there are only beliefs, perspectives, and values.


After a picture has been taken with a digital camera and processed appropriately, the actual print of the picture is considered ________.


A ________ is approximately 1 million bytes


________ computers are specially designed computer chips that reside inside other devices such as your car or the electronic thermostat in your home.


________ ports are now the most common ports for connecting input and output devices to the computer.

Universal serial bus (USB)

________ is a form of permanent memory that holds all the instructions the computer needs to start up.


________ printers have tiny hammer-like keys that strike the paper through an inked ribbon.


Computers process data into information by working exclusively with ________.


The type of monitor that looks like a traditional television set is called a ________ monitor.

cathode-ray tube (CRT)

Which of the following is NOT one of the four major data processing functions of a computer?

analyzing the data or information

________ is the applied science concerned with designing and arranging things that people use so that the people and things interact most efficiently and safely.


Devices such as monitors and printers that are connected to the computer are called ________.

peripheral devices

The ________ contains the central electronic components of the computer.


________ is a power mode that allows the computer to save an image of the desktop to the hard drive and enter a state of reduced power consumption to save energy.


Which of the following is an example of an input device?

a scanner

________ software is the set of programs that enables the computer's hardware devices and application software to work together.


Large, expensive computers that support hundreds of users simultaneously are called ________.


A(n) ________ enables you to enter data (text, images, and sound) and instructions (user responses and commands) into the computer.

input device

All of the following are types of cyberbullying EXCEPT:

calling a co-worker to schedule a meeting

________ plug into slots on the motherboard and provide additional functionality for your computer.

Expansion cards

Restarting a computer when it is already powered on is called ________.

a warm boot

________ are large printers used to produce oversize pictures that require precise continuous lines, such as maps and architectural plans.


Which of the following ethical philosophies states that decision making should be based on the particular circumstances and not on fixed laws?

situational ethics

A ________ is approximately 1 billion bytes.


A(n) ________ uses an internal sensor or laser to detect the mouse's movement.

optical mouse

The ________ language consists of just two digits: 0 and 1.


The hard disk drive is a ________ storage device, meaning that it stores data permanently.


The small, touch-sensitive area at the base of the keyboard on a notebook computer is known as a ________.

touch pad

A ________ is a portable computer that features a touch-sensitive screen and handwriting recognition software.

Tablet PC

________ is the place in a computer where the programs and data the computer is currently using are stored.


Any computer parts that you can actually touch are considered to be ________.


USB ports are fast replacing traditional ________ ports because of their ability to transfer data quickly.

parallel and serial

Intellectual property (such as music, writing, and software) is protected through ________ law.


The ________ port resembles a standard phone jack.


A person who does not conform to a set of approved standards of social or professional behavior ________.

commits unethical behavio

________ are a form of permanent storage that can be seen and accessed from outside the system unit and are typically used for CD and DVD drives.

External drive bays

A ________ enables your computer to connect to other computers or to the Internet.

network interface card (NIC)

The ________ is used in combination with other keys to perform shortcuts and special tasks.

Control (Ctrl) key

________ is data that has been organized or presented in a meaningful fashion.


Social media sites are about sharing information. The use of this information can raise questions regarding ________.

personal privacy

The term "bit" is short for ________.

binary digit

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