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MGT 301 Exam 3 Will Blythe

Terms in this set (70)

What piece of legislation first established the U.S. federal minimum wage?
Fair Labor Standards Act of 1938
The Americans with Disabilities Act requires employers to ________
reasonably accomodate an individual's disability
The glass ceiling is a concept that applies to women, but not to minorities. (T/F)
False
The Equal Employment Opportunity Commision was established by the _____ Act.
Title VII of the Civil Rights Act
The Equal Pay Act requires an extension of health insurance benefits after termination. (T/F)
False
The Family and Medical Leave Act requires employers to provide 12 weeks of unpaid leave for medical and family reasons, including for childbirth, adoption, or family emergency. (T/F)
True
The ________ requires employers with more than 50 employees to provide health insurance.
Occupational Safety and Health Act
A Seattle - based software firm, Sysco, was growing rapidly and hiring frequently, but it primarily focused on campus recruitment at two Washington universities, UW and Seattle University. When one 45 year old candidate did not get an interview after a phone screening, he went to the company's website and noted all of the young people in charge. Which law allows him to file a lawsuit against Sysco alleging discrimination?
Age Discrimination in Employment
Which of the following is a common reason that some women face a glass ceiling?
lack of mentors
After being referred by a friend, Hasina attended a job interview. She didn't feel it went well, but she was surprised when her friend told her the boss didn't like that Hasina had worn her hijab, a traditional headscarf worn by Muslim women. The boss told a coworker after the interview, "Our customers prefer working with Christians." Hasina is a victim of
discrimination
Which of the following is NOT a type of compensation?
promotions
_________ Entails job posting, which means placing information about job vacancies and qualifications in places where employees can see them such as on bulletin boards or the company's intranet.
internal recruiting
A _____ appraisal assesses employees on subjective attributes like attitude or leadership.
trait
In considering the staffing an organization might need in the future, human resource managers should
understand the organization's vision and strategy in order to hire personnel to support them
A _____ often puts organizational development into practice.
change agent
Which of the following is NOT a leading reason that employees resist change?
lack of personal ethics
Benefits are additional non monetary forms of compensation designed to enrich the lives of all employees in the organization. Common benefits include medical insurance, vacation days, and credit unions, all paid for in whole or in part by the company. (T/F)
True
Studies exploring nurses' perceptions about using PDAs in their daily patient practice found initial resistance, with some nurses concerned about the cost and short technological life cycle of these devices. As part of the __________ stage of change, the nurses' managers try to instill in them the motivation to change, encouraging them to let go of attitudes and behaviors that are resistant to innovation.
unfreezing
Marlene works in a manufacturing facility, Carz Parts. Throughout the building there were posters and calendars of a sexually explicit nature, making Marlene very uncomfortable. Carz Parts
has a hostile work environment
If a firm gives all international assignments to people without disabilities, assuming they will therefore not require special accommodations, which type of workplace discrimination has occurred?
disparate treatment
When Jasmine interviewed for a position as a computer programmer, she was asked to take a test on a particular programming language. Jasmine took a(n) ______ test.
performance/skills
Walt Disney Company's investment of $1 billion into a wearable technology that it hopes will revolutionize the way visitors spend money at Walt Disney World, featuring a website ("My Disney Experience") and data collecting wristbands ("MagicBands") that interact with scanners throughout the 40 square mile theme park, is an example of proactive change. (T/F)
True
The increasing diversity of the American workforce, and the fact that people aged 18-34 are more likely to be living with their parents than with a spouse or partner, are both examples of a(n) ______ force for change.
demographic
Ursula has excelled as an auditor for a large financial consulting firm. She loves building mutually beneficial relationships and is extremely well liked by her clients. Ursula likely has a
high need for affiliation
_____ is the expectation that successful performance of the task will lead to the desired outcome.
expectancy
_____ theory is a model of motivation that explains how people strive for fairness and justice in social exchanges and - take relationships.
goal setting
_____ includes the activities managers perform to plan for, attract, develop and retain an effective workforce.
human resource management
A sales commission is an example of a ____ compensation plan.
pay-for-performance
_________ is the use of desirable consequences to strengthen a particular behavior.
positive reinforcement
Which of the following is an inside force for change?
low productivity and turnover
Meili's employer distributes checks at the end of each quarter, representing an equitable portion of 5 percent of the company's pretax profits for the previous quarter. These are ________checks.
profit sharing
When using goal-setting theory to motivate employees, managers should
help workers understand and accept the goals
The HR manager told Stella that the company pays the total health insurance costs for a family of four. As a single woman the benefit did not seem especially important to her right now. Here, Stella is low on the ____ element of expectancy theory.
valence
If a person is satisfied with their job, which of the following may NOT be reduced?
workload
Della, the sales manager, just informed her sales team that all sales in March will earn an extra 5 percent commission. The team gets right to work, being motivated by a(n)
extrinsic reward
______ is the extent to which employees have positive or negative feelings about various aspects of their work.
job satisfaction
Job ________ is the process of increasing the number of tasks in a job to increase variety and motivation.
enlargement
What is the final step in the strategic human resource management process?
perform appraisals of people
________ represents all the ways people are unlike and alike.
diversity
________ is the tendency to attribute to an individual the characteristics one believes are typical of the group to which that individual belongs.
stereotyping
People high in _____ are responsive to others' social and interpersonal cues.
external focus of control
Corporate restructurings threaten to eliminate jobs and generally trigger strong resistance.
True
Which of the following is NOT a step in the perceptual process?
casual attribution
Investors who are more likely to buy a stock if they see something about it in the news or if it has a high one-day return are experiencing
the recency effect
Procter & Gamble modified a liquid detergent to make it available as a concentrated powder in a pouch. P&G's new product is an example of improvement innovation. (T/F)
true
When it comes to learning from failure in the innovation process, Pixar President Ed Catmull said,
"Mistakes are inevitable consequence of doing something new and should be seen as valuable."
______ is the process of interpreting and understanding one's environment.
perception
How do you know if a company fosters an innovative culture and climate?
It allows for experimentation, failure, and risk-taking.
Sylvia had been working as an executive assistant to the president for nearly 25 years, so when she retired, no one had a good idea of all that her job entailed. Before Sylvia retired, Meaghan sat with her for two weeks to observe her duties and ask her to explain all the functions she performs as executive assistant to the president. Meaghan was performing a(n)
job analysis
An example of a self - fulfilling prophecy is a server who expects some poorly dressed customers to be stingy tippers, and therefore gives them poor service, and so gets the result he expected - a lower tip than usual. (T/F)
true
Which of the following is NOT one of the primary uses of OD?
improving recruitment
In the Internet Age, retailers like Amazon and Apple are not constrained by physical shelf space and can offer consumers a much wider variety of products; yet small sales, one or two rather than millions of items at a time, can produce big problems. This development is an example of:
the marketplace becoming more segmented and moving towards niche products
Lewin's Change Model consists of:
three stages: unfreezing, changing, and refreezing
Those who have a type A behavior pattern are involved in a chronic, determined struggle to accomplish more in less time. (T/F)
True
Because people are uncomfortable with inconsistency between their attitudes and behaviors, they will seek to reduce
cognitive dissonance
If you have a(n) ________, you believe you control your own destiny.
internal focus of control
Which of the following is NOT one of the Big 5 personality dimensions?
tolerance for ambiguity
Which law restricts mandatory retirement?
Age Discrimination in Employment Act of 1967
Roberto really enjoys mingling at work functions, both to network for new contacts and simply to share stories with other interesting people. Roberto probably scores high in
extroversion
_______ is the extent to which people feel secure and unworried.
emotional stability
_____ is the ability to control your emotions and act with honesty and integrity in reliable and adaptable ways.
self management
_____ is the extent to which people like or dislike themselves.
self esteem
______ is a belief that one's native country, culture, language, abilities, or behavior is superior to those of another culture.
ethnocentrism
Maslow's levels of needs, in order from lowest (most basic) to highest level, are
self-actualization, esteem, love, safety, and physiological.
According to Herzberg, which of the following is an example of a motivating factor?
the work itself
Job ________ involves division of an organization's work among its employees and applies motivational theories to jobs to increase satisfaction and performance.
design
______ capital is the economic or productive potential of employee knowledge and actions.
social
The type of performance appraisal that judges specific, observable aspects of performance like being on time for work is a(n) ______ appraisal.
self
Zora is conducting a performance appraisal for Sam, one of her employees. The company's performance appraisal form asks her to rate Sam's performance on various items like "Submits reports on time with minimal errors" on a scale from 1 to 5. Zora is using a ________ appraisal system.
BARS
Which of the following statements about sexual harassment is true?
A person who feels he or she must acquiesce to a sexual proposition to keep his or her job is facing quid pro quo harrasment.
Verified questions
psychology
Imagine that a child has a genetic vulnerability to antisocial personality disorder. How might this child’s environment shape the likelihood of developing this personality disorder?
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finance
The following is taken from the Colaw Company balance sheet. $$ \begin{array}{c} \textbf{COLAW COMPANY}\\ \textbf{Balance Sheet (partial)}\\ \textbf{December 31,2017}\\ \end{array} $$ $$ \begin{array}{lrr} \text{Current liabilities}\\ \hspace{15pt}{\text{Interest payable( for 12 months from January 1 to December 31)}}&&\$210,000\\ \text{Long-term liabilities}\\ \hspace{15pt}{\text{Bonds payable, 7\\\% due January 1, 2027)}}&\$3,000,000\\ \hspace{15pt}{\text{Add: Premium on bonds payable)}}&\underline{200,000}&3,200,000\\ \end{array} $$ Interest is payable annually on January 1. The bonds are callable on any annual interest date. Colaw uses straight-line amortization for any bond premium or discount. From December 31, 2017, the bonds will be outstanding for an additional 10 years (120 months). ***Instructions*** (d) Prepare the adjusting entry at December 31, 2019, to amortize bond premium and to accrue interest on the remaining bonds.
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finance
Frowren Domestic manufactures and sells a single product. In preparing its master budget for the current quarter, the company's controller has assembled the following information: || **Units** | **Dollars** | | :---: | :---: | :---: | |Sales (budgeted) | 200,000 | $\$8,000,000$ | |Finished goods inventory, beginning of quarter | 30,000 |750,000| |Finished goods inventory, end of quarter |25,000 | $?$ | |Cost of finished goods manufactured (assume a budgeted manufacturing cost of $26 per unit) |$?$|$?$ | Frowren Domestic used the average cost method of pricing its inventory of finished goods. **Instructions** Compute the following budgeted quantities or dollar amounts: c. Ending finished goods inventory. (Remember that in using the average cost method you first must compute the average cost of units available for sale.)
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algebra
*In this problem, find the consumers’ surplus and the producers’ surplus at the equilibrium price level for the given price– demand and price–supply equations. Include a graph that identifies the consumers’ surplus and the producers’ surplus. Round all values to the nearest integer* $$ p=D(x)=185e^{-0.005x};p=S(x)=20+0.002x^{2} $$
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