Exam #3

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Karen realizes that machine shop workers lack motivation. She's recently been studying the concept of work redesign in her organizational behavior class and believes that using some work redesign concepts could have a big impact on her workers. First, Karen decides to experiment with allowing her employees to complete an entire project, as opposed to just completing a single portion or task within a bigger project. Karen is trying
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Karen realizes that machine shop workers lack motivation. She's recently been studying the concept of work redesign in her organizational behavior class and believes that using some work redesign concepts could have a big impact on her workers. First, Karen decides to experiment with allowing her employees to complete an entire project, as opposed to just completing a single portion or task within a bigger project. Karen is trying
task identity.
When an employee does not perform at the level you expect, what steps should you take (in order) to reshape the behavior?
Reprimand, redirect, reinforce
T F Power can be viewed as a sign of personal efficacy; the ability to mobilize resources to accomplish productive work.
True
In Kouzes and Posner's Chapter 5, Envision the Future, "prospecting the future" is mentioned. According to this discussion by Kouzes and Posner, what does this mean?
This refers to a forward-looking leader that spends a lot of time thinking, reading and talking about the future.
Morgan has decided to set the following goals: To earn an A in her management course this semester, to make the dean's list, and to not only keep up with the readings but to contribute something to the class discussion each time. What criteria have Morgan's goals satisfied?
All the answer choices are correct
Morgan has become indispensable to her boss. Her boss believes that Morgan is a diligent worker that can be trusted with projects. Morgan's power is probably due to
effort
Which of the following job changes results in increased autonomy, task identity, and feedback?
Established client relationships
Relevance as a power base refers to
being associated with activities that are directly related to the organization's central objectives.
Which of the following characteristics is not an important source of personal power?
Flexibility
The Leadership Challenge (Ch. 5 Envision the Future) teaches which of the following when it comes to reflecting on the past?
When you gaze upon your past, you realize how full your life has been, the recurring themes in your life, and you become more aware of the possibilities that lie ahead.
You have observed Sally's performance for a few months. There is no doubt about her effort; it is evident she tries very hard. However, there doesn't appear to be any improvement in her performance since you have been watching. What should you conclude?This is an ability issue.According The Leadership Challenge, Chapter 5, (Envision the Future), people commit to ____________ not plans.causes(T or F) If you go beyond what is expected and this results in more influence for you, you have probably utilized the power base of flexibility. (For True or False questions, Trues = A & False = B)FalseThe Leadership Challenge (Ch. 6 Enlist Others) has a section entitled "Speak Genuinely." Which of the following best describes what this section is all about?It's about believing in the vision. If you're not personally excited about the direction of the organization, you can't expect others to be.Personal attraction can be a source of personal power. According to the text, which of the following is not one of the three ways in which interpersonal attraction can be a source of personal power?CentralityWhich of the following is true regarding power and influence?Influence entails actually securing the consent of others to work with you in accomplishing an objective.(T or F) Elise successfully led her team to reaching the weekly sales quota. Elise is likely to experience a feeling of accomplishment, which is an intrinsic outcome.TrueRobert has been the plant manager at Hendricks Corp. for about ten years and has a fairly authoritative style. He has developed new quality control procedures in order to comply with a new customer's requirement. The customer is demanding that the new procedures be in place immediately. Robert believes that his employees will most likely provide some resistance, but not to the point where they'll sabotage the project. Which influence strategy is Robert most likely to use in introducing these new procedures?RetributionThe two basic factors that influence a person's power in the organization arepersonal attributes and position characteristics.In the process of trying to improve your employee's behavior, you say to her, "What I'd like to see you do is contact each of your clients personally before you begin to enforce a policy change. That way, no one is surprised. Will you do that next time?" Which of the guidelines for improving behavior have you just followed?RedirectAn effective goal program has goals that are specific, consistent, and appropriately challenging. What is missing?FeedbackA manager remarks, "No matter how many external rewards you give our employees, if they find the work to be uninteresting and unfulfilling, performance will suffer." Should you agree or disagree with your boss?AgreeThe ability to influence another person's behavior through the possession of knowledge, experience, or judgment is likely to be based upon which power base?Expert(T or F) The first diagnostic question that must be asked by a supervisor of a poor performer is whether the person's performance deficiencies stem from lack of commitment or lack of motivation.FalseIn Kouzes and Posner's Chapter 6, Enlist Others, there is a discussion on uniqueness. Which of the following best summarizes that discussion?Visions should differentiate us from others. Uniqueness fosters pride and boosts the self-respect and self-esteem of everyone associated with the organization.Terri, in trying to influence Josh, recognizes that they are mutually dependent. In addition, Terri also recognizes that each of them has resources valued by the other. Given these circumstances, which of the following influence strategies should Terri most likely use with Josh?ReciprocityAccording to the path-goal theory of leadership, the level of involvement by a manager is dependent on (1) the subordinate's desire for autonomy, (2) how structured the task is, and (3) how much help is already available from the organization. Which statements are correct?All three statements are correct.The Leadership Challenge (Ch. 6 Enlist Others) indicates that charismatic people:are more animated and use more gestures than non-charismatics.(T or F) Interpersonal attraction, as a source of personal power, involves charisma, agreeable behaviors, and physical characteristics.TrueMartin Luther King, Jr.'s "I Have a Dream Speech" discussed in The Leadership Challenge (Ch. 6 Enlist Others) employs all of the following liberally EXCEPT:the use of negative imageryPersonal attraction as a power base means that a manager shouldpossess personality characteristics that are attractive to co-workers.In a study on leadership, nearly three out of four respondents expect their ______________to be forward-looking, whereas less than 30 percent expect this quality in their_________________leaders; colleaguesA college professor believes her teachings in her management course influences the lives of her students. Which core job dimension is demonstrated?Task significance.