hosp

In the article, "What really happens behind a luxury hotel's front desk," the author states that the most common interactions between guest services agents at the front desk and guests include all of the following EXCEPT:

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A request for a roll away bed

In the article, "What really happens behind a luxury hotel's front desk," the author states that nay time guest services agents weren't directly handling guests, fielding queries from other hotel staff, or answering the phone, they were expected to keep on top of work email, and most crucially were expected to

Spend time blocking rooms for guest arrivals

The decline in hotel concierges has been attributed to guests relying on the crowd sourcing aspect of reviews online rather than the advice of the sole concierge. Another reason attributed to the decline of the hotel concierge is:

Many guest would rather interact with their smartphones than hotel staff

The leading cause of accidents in valet parking is:

That too often attendant are in a rush to get client' vehicles and don't feel the need to make proper seat and mirror adjustments

In the article, "Concierges work miracles behind the hotel desk," the author tells a story of a concierge at the 4 Seasons Hotel in Chicago who got a call from a guest who wanted

a dog to keep her company

In the reading, "Valet fails to protect guests," the three valet attendants likely should have:

Notified hotel security right away as soon as the loud, unruly group started to cause trouble outside the hotel

The leading cause of accidents in valet parking is:

That too often attendants are in such a rush to get clients' vehicles and don't feel the need to make proper seat and mirror adjustments

Centric is a hotel brand of