Alpha test 1

When is it a good time to educate the client on how to achieve the same results at home?during the Create service essentialAn excess of fat in the diet can contribute to:skin congestion and comedonesFor facial or body treatment services, keep client interaction and instruction at what part of the service?beginningStrategies that can help reinforce client satisfaction during the Complete service essential include all of the following actions EXCEPT:asking questions to determine what the client wantsWhy should you sit next to your client during the consultation?they don't have to look up at youIn addition to communication skills, factors such as personality, schedule/time, environment and professional appearance play a role in building:credibilityWhat component of a consultation record would allow space for the client to list major skin concerns, current home-care regimen, past treatments, product use and expectations?Personal skin evaluationWhen analyzing the client's skin for a facial service, use the method of Look, Touch and:to askThe client consent form protects the salon/spa and individual esthetician from all claims related to accidents or damage to the client's skin as a result of services.FalseWhen is it a good time to educate the client on how to achieve the same results at home?during the Create service essentialThe client consent form protects the salon/spa and individual esthetician from all claims related to accidents or damage to the client's skin as a result of services.B. FalseWhich of the following actions describes the Create service essential?explain treatment steps and actionsCreating a home-care regimen and instructing on proper product usage takes place during which phase of the service process?to teachWays to make your client's visit more memorable include all of the following actions EXCEPT:making client look and feel good according to your wants and needsFor facial or body treatment services, keep client interaction and instruction at what part of the service?beginningPost-service instructions for a chemical or mechanical (physical) exfoliation require detailed post-care for how many days after treatment?3-5 daysWhen analyzing the client's skin for a facial service, use the method of Look, Touch and:to askProducing functional, predictable and pleasing results during a service describes which service essential?to createStrategies that can help reinforce client satisfaction during the Complete service essential include all of the following actions EXCEPT:asking questions to determine what the client wantsWhen is it a good time to educate the client on how to achieve the same results at home?during the Create service essentialWhich of the following actions will help you select the best tools and products for your client?Knowing your productsWhich of the following descriptions is an example of a product benefit?Brightens the skinHelping a client feel comfortable and confident with you and the salon/spa service you are about to perform is the goal of which of the following service essentials?to connect