act in ways the reinforce other people's expectations
A common collection of behaviors and expectations
Expectations only change after:
What do climates provide?
The safety necessary for curiosity to flourish, and support and patience for successful evaluation.
What does the Corpus Callosum do?
it links the two sides of the brain
Karolczak's 3 principles
Collaboration, feedback, and flexibility
Autonomy and support will
advance the climate in the long run
Broad autonomy causes
creative expectations and creative behavior
Employees given autonomy have the space to gain
intrinsic motivation and the creative curiosity that follows.
Creative climates are easiest to construct at
an organization's inception
Design thinking can be described as
a discipline that uses the designer's sensibility and methods to match people's needs with what is technologically feasible and what a viable business strategy can convert into customer value and market opportunity.
Thinking like a designer can
transform the way you develop products, services, processes and strategy
Design thinking process
Inspiration, ideation, implementation
-Observe and Inquire -Tell Stories -Synthesize
Most organization's focus on ideation (creating new ideas) when they should actually spend more time on
inspiration and the actual implementation in order to create value
Design Thinking is a human centered approach to
Design thinking uses prototypes to
speed up learning
The mission of design thinking is to translate observation into insights and insights into